9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,500 miles

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problem #1

Aug 022014

Prius

  • 1,500 miles
Toyota's entune navigation system randomly freezes and resets. When this happens at high speeds on a highway where a person is depending on the system to get somewhere, it causes a massive distraction and a risk to life and limb. Toyota is offering no resolution to this issue and it's dealerships are refusing to even register user complaints - "unless they can replicate the issue" which is rather difficult since the problem is random and the dealerships will not take user reports of the issue as credible.

- Chantilly, VA, USA