10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 21,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Blizzard Pearl White paint started peeling off the car's body around the top areas of the 4 side doors (passenger & driver sides). There seems to be an active recall on this from Toyota for the same paint color and type, but the Prius model is not included in the active recall for this same condition. It has become a hazard such that such paint chips can be ingested by children. I took it to the Santa Monica, CA Toyota dealership and it was verified by the dealership representative there that this was a condition caused by a defect in the original paint with exposure to sunlight.
- El Segundo, CA, USA
While being detailed, puddle light was seen smoking on drivers side door. It melted the body of door and had to be removed. I also have video of it smoking and melting door.
- Pensacola, FL, USA
The blizzard pearl paint began splitting and flaking off my passenger side doos. The location on both doors is the area right below the windows. This started several months ago and now large chunks are coming off despite having used a 3 paint touch up process. Now the pattern is repeating on my driver's side.
- Penitas, TX, USA
On a winter day my car slid down a steep road and would not stop while breaking, both front fender flares broke off causing the car to act like it was on a sled. The car eventually stopped after I placed it in neutral and then slid again and then it finally stopped. I almost killed myself.
- Caledonia, MI, USA
While parked, the struts that hold open the rear lift hatch failed suddenly, causing the hatch to fall on the head of person loading the car. The hatch was caught by a second person, preventing serious injury. On inspection, the struts were leaking oil.
- Reston, VA, USA
Other car driver jump red light and T-zone hit my car from front passenger side, everything from passenger side was broken and whole interior was broken till driver seat. Later on the car was declared total loss. In this big crash also none of the air bag was deployed to support driver.......updated 12/10/15
- Torrance, CA, USA
- Harlingen, TX, USA