10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 2
- Average Mileage:
- 75,706 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After repair of stalling engine condition: Vsv valve replaced, a software update subsequently was performed on my car (jov recall). Ever since that software update it hasn't been safe to drive my car : unsafe breaking, really hard breaking, especially on highways and untimely dashboard lighting related to trac/vsc, check engine and hybrid warning light
- Germantown, MD, USA
The contact owns a 2012 Toyota Prius V. the contact stated that the power steering was inoperable. While driving, the steering wheel became very loose and the vehicle went in any direction when the steering wheel was turned. Also, the vehicle shook when turning. There were no warning indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 178,000.
- Palale, CA, USA
Steering column broke. Driving out of a parking lot. Heard and felt a loud clunk. Thumping feeling when turning steering wheel. Was told by dealer that the steering column failed. Only 130,000 miles. Should never happen on any car.
- Union City, CA, USA
NHTSA recall number 15V449 manufacturer recall: For / hybrid inverter/power module (ipm) crash involving Prius V (owned by another person - my mother was hit and killed by Prius V) occurred on sr 105. Prius V traveling N on outside lane crossed inside lane and 11' grass median bordered by concrete into S bound inside lane and collided my mother driving oncoming vehicle on inside S bound lane. Woman driving Prius V was killed on impact, and my mother died later that day at uf hospital jacksonville. Two witnesses driving behind my mother saw crash and said the Prius V appeared to be accelerating across median. Crash occurred approx. 2 months before Toyota's recall on July 15, 2015 of 109,000 Prius V hybrids. The Prius V that killed my mother was part of this recall. In Feb 2014, there was a recall on the prius ECU. The pruis V had the same ECU, but Toyota chose not to recall the Prius V until almost a year and a half later, 2 and a half months after my mother's fatal crash. If they had recalled the Prius V in 2014, would my mother still be alive?
- Jacksonville, FL, USA
I was driving, trying to park my car, when the steering (power failed) it took all might strengthen to turn the wheel. The car was serviced by Toyota regularly - there were no previous signs or indicators that any problem existed. Steering system failed; had the car towed to a Toyota dealership. At 50,000 the Toyota dealership said the steering column failed, not getting any electricity to the steering column. Needed a new steering column.
- Providence, RI, USA
Noise ("clunking") when turning left & right as if there is "play" or something is loose somewhere in the steering system. Worried about safety and understand there were previous recalls of the shaft on previous year models. Do not want to replace the entire steering shaft as dealer suggests if not necessary.
- Atlanta, GA, USA
Vehicle in motion when steering column adjustment released and would not relock causing the steering column to move forward and back, up and down. The car was difficult to drive because the steering column would not stay fixed in one position. Took the car to the dealer where they removed the steering column and reinstalled a bolt that had come out of the steering column and reinstalled the bolt with thread lock. Cost of repair was $532. I believe this is a safety issue and other models should be checked for the loose bolt.
- Pulaski, VA, USA
I felt a loose noise behind the wheel of the car. Took the car to service where I had bought it and they certified that the steering shaft needs a replacement @ 47,000 miles. Prius models from previous years have a recall for this issue. The issue is not solved, yet they continue to have the defect and no other recall has been issued for the same problem. The repair estimate is around $500 I have had about ten cars in my life and in none have I ever had the worry or not even the sound of a loose steering shaft. We are talking about the steering wheel... and I have a family of 5.
- San Juan, PR, USA
The steering column was a bit loose when I bought the car used from a rental office at I 95 Toyota brunswick Georgia it has gotten worse at 130000miles about 90% highway they tell me it will cost $1100 dollars to replace the whole column.
- Galveston, TX, USA
- Smiths Burg , MD, USA