really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Toyota RAV4:

Unsubscribe any time. We don't sell/share your email.

problem #2

Feb 212006

RAV4 4-cyl

  • Automatic transmission
  • 40,000 miles
The car suffered mechanical defect and the front end bar was broken, when front end bar broke it lost direction and hit another car in front. The highway patrol came to take the accident report. We were driving at 25mph on freeway number 405. I have called my auto insurance and I was given a case number. I have full cover. I am waiting for a response from my auto insurance to fix the car. I have contated Toyota and I also have a case with them. The case number is 200603011457. I have Toyota and the claims representative is christy. Christy have said to wait at least 60 days. I can't wait 60 days. I need my car. The auto insurance has not given me a rental. I have complaint to the commissioner of auto insurance in California. They will conduct and investigation. The case number with my auto insurance is 10000148757. My auto insurance carrier is infinity. What I want is Toyota to replace my car. The car is a total loss. I feel this broken bar should be recall.

- Van Nuys, CA, USA

problem #1

Apr 222002


  • miles
Engine compartment caught on fire right after consumer parked vehicle. Contacted dealer, and the dealer was not willing to do anything.

- Lincoln, NE, USA