I bought my Rav4 in June 2015, it only had 40 miles on it when purchased. Within 5 months, I noticed a small hole in the drivers seat. The area where the hole was was in a spot where nothing could have created the hole. I contacted my local Toyota dealer and complained about it, and they said they would replace the cover this 1 time only. As promised, they did the work. Now, I have not even had this car for 2 years yet and there are at least 4 more issues with the upholstery, this time in my back seat where no one hardly ever sits. Come on Toyota... Can't you install quality products in your vehicles? My car has less than 18,000 miles on it. Not a lot of use, and I would expect your materials that you put into these cars to hold up better than that. I am happy with the car, except for these issue with the upholstery.
the upholstery has had several tears in it
I bought my Rav4 in June 2015, it only had 40 miles on it when purchased. Within 5 months, I noticed a small hole in the drivers seat. The area where the hole was was in a spot where nothing could have created the hole. I contacted my local Toyota dealer and complained about it, and they said they would replace the cover this 1 time only. As promised, they did the work. Now, I have not even had this car for 2 years yet and there are at least 4 more issues with the upholstery, this time in my back seat where no one hardly ever sits. Come on Toyota... Can't you install quality products in your vehicles? My car has less than 18,000 miles on it. Not a lot of use, and I would expect your materials that you put into these cars to hold up better than that. I am happy with the car, except for these issue with the upholstery.
- Michelle K., Spokane, WA, US