really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Toyota Sienna:

Unsubscribe any time. We don't sell/share your email.

problem #2

Mar 202006


  • miles
Intermittently, the passenger side rear door, the automatic slider, does not operate properly. While closing, the door pops open unless held and dragged into latching position. Depressing the button near the door, on the key chain, or on the dashboard makes no difference. Resetting the switch by unhooking the battery does not impact it. This has been ongoing since the vehicle was just a couple of years old and on warrantee. At that time a cable was adjusted and it was better for some time. The problem comes and goes without adjusting; currently service engineers find no easy resolution upon evaluation. Rather, they report a need to go through the entire electrical harness at great expense.

- Quaker Hill, CT, USA

problem #1

Sep 242003

Sienna 6-cyl

  • Automatic transmission
  • miles
I have a 2002 Toyota Sienna mini vanand mostly during cold dry months I get a shock every time I go to close the door to get out of the van. I took the van to the local Toyota dealer and complained about the problem. The dealer said that he received other complaints from other van owners about people getting shocked as they were getting out of the van. He looked the van over and said everything was ok and that if I continued to get shocked to put a fabric softener sheet in the van to see if that helped, which it didn't. my concern is other than being shocked every time I exit the van if there is that much static that builds up in the van while commuting what happens when I carry a gasoline can in the van, should I suspect a fire would result? please help me resolve this issue.

- Clermont, FL, USA