10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
35,726 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

May 042015

Sienna

  • 113,000 miles
The contact owns a 2005 Toyota Sienna. While driving at 35 mph, the passenger side sliding door became ajar without warning and would not close. The failure recurred several times. The vehicle was taken to the dealer. The technician diagnosed that the latching mechanism failed. The vehicle was repaired on six separate occasions, however the failure recurred. The vehicle was brought to the dealer and the dealer declined to perform the repair. The manufacturer was notified of the failure. The failure mileage was 113,000.

- Johnson City, NY, USA

problem #19

Sep 012013

Sienna 6-cyl

  • 85,000 miles
The driver rear power sliding door is stuck in closed position and does not open either in automatic power mode or manually. The door got stuck after the power cable was ripped, due to rust, and the door was manually shut. It is now stuck closed and can't be opened using either automatic or manual way.

- Vestal, NY, USA

problem #18

Feb 012012

Sienna 6-cyl

  • miles
2005 Toyota Sienna. Consumer writes in regards to Toyota driver and sliding door defect the consumer stated there was a known factory defect with the door and Toyota was not willing to provide full coverage, but only half coverage. Toyota informed the consumer she was past the five year extended warranty.

- Weed, CA, USA

problem #17

Apr 072010

Sienna

  • 31,000 miles
The contact owns a 2005 Toyota Sienna. The contact stated that when he attempted to close the rear passenger side sliding door it would not latch in place. The vehicle was taken to an authorized dealer who stated that the entire door latch system needed to be replaced. The vehicle was not repaired and the failure continued to occur. The failure mileage was 31,000 and the current mileage was 31,360.

- Taunton, MA, USA

problem #16

Jun 142010

Sienna

  • 103,000 miles
The contact owns a 2005 Toyota Sienna. While driving at speeds of 20 mph, the contact heard a beeping sound indicating that the driver side sliding door was opened. The door independently opened while the vehicle was in motion. The vehicle was taken to the dealer who attempted to close the door when he noticed that the latch had broken. The dealer advised replacing the latch. There were no repairs made to the sliding door. The failure and current mileages were 103,000.

- Naperville, IL, USA

problem #15

Mar 092010

(reported on)

Sienna

  • miles
2005 Toyota Sienna mini van. Consumer states problem with sliding doors. The door would freeze shut every time it snowed, rained or the temperature was below freezing. In addition, the passenger rear door would not unlock. The dealer informed the consumer it would cost $800 to fix as they would have to break the door panel to get the door open. The driver side door is beginning to exhibit the same problem.

- Canadensis, PA, USA

problem #14

Aug 132009

Sienna

  • 50,000 miles
The contact owns 2005 Toyota Sienna. The contact stated the power sliding doors on both sides are malfunctioning. Contact stated the release button does not unlatch the door as its closing causing the door to stay open. The contact had to manually close the door. This is a safety function offered by the manufacturer that stops children from being injured by the door. The contact took the vehicle to dealer to replace the latch but that had not remedied the issue. The dealer informed the contact to use the doors manually. The contact feels this is a safety issue because the children can get injured. The failure mileage was 50,000.

- Dorchester, MA, USA

problem #13

Sep 162009

Sienna 6-cyl

  • Automatic transmission
  • 57,800 miles
The contact owns a 2005 Toyota Sienna. The sliding doors would not open. Report # 0910101597 was filed with the manufacturer and a representative advised him to take the vehicle to the dealer for inspection. The manufacturer also stated that they would not assume any responsibility for the repair or the fee. The failure and current mileages were 57,000. Updated 10/27/09 the consumer stated one door is manual and the other is power updated 10/29/09.

- Monroe Township, NJ, USA

problem #12

Sep 152006

Sienna

  • Automatic transmission
  • 90,000 miles
The contact owns a 2005 Toyota Sienna. The contact stated that the outside rear driver side door handle would not open the door. The vehicle was taken to the dealer and a technician replaced the release mechanism. The current and failure mileages were 90000. Updated 10/28/09. Shortly after purchasing the vehicle, the consumer noticed the driver side door would not always operate when using the outside handle. Eventually the door would never open with the handle and the consumer would press the button on the door column to open the door and then that stopped working as well as the key fob opener stopped working and the consumer couldn't use the door at all. The vehicle has 2 automatic sliding doors. When the consumer took the vehicle to the dealer, they were unable to get the door to open and then the passenger sliding door failed. The consumer also stated it didn't seem the doors could be opened manually which is a safety hazard. The steering column was also replaced. Updated 10/29/09.

- South Lyon, MI, USA

problem #11

Feb 012009

Sienna

  • 75,400 miles
The contact owns a 2005 Toyota Sienna. The contact stated that both of the passenger side doors would not open or latch all the way. The dealer stated that the control unit needed a new latch lock and hinge assembly on the driver's and passenger side doors. The repair would cost $2,800. The contact is over by 1,500 miles on her extended warranty and there was no recall for the failure. The failure mileage was 75,400.

- New Durham , NH, USA

problem #10

Jan 082008

Sienna 6-cyl

  • Automatic transmission
  • 25,000 miles
I am having trouble with the side power sliding doors. Took it to the dealer twice and they said they could not duplicate the problem. Service bulletin was performed on a rattle. Dealer always tells me that they cannot duplicate the problem- but the problem is still there when I get home! the sliding back doors open but will not shut once pushing any button and I have to do it manually, meaning that I would have to hit the remote a couple of times to get it to open. Both sliding doors stuck closed. They would not work with the button are manually. At times I can't open it using either inside or outside door handle, nor has jiggling the door lock. There is a noise that the doors normally make. This does not happen every time I try to open and close the doors- only sometimes! so, yes it is hard to take it to the dealer and able to show him the broken part!! I fear that the doors are going to open and have the kids fall out or something! lift gate unexpectedly closed while standing at the back of the van. At one time the rear door light on the dash stayed on when the door was closed. I pushed the button on the B-pillar and the remote inside the vehicle and the door did not open. I manually closed the rear door and the light was still on. Eventually the light when off the automatic control worked. One time the driver side sliding door starts to open when I try to open it using either button on B-pillar or remote. It starts moving but only moves may be about 2-3mm - that's rights, about 1/12 of an inch. I can hear the motor working fine, and no sound is different from the sound the passenger side door makes when opening or closing (passenger side sliding door works fine). Now, when I try to open driver side door using the door handle, nothing happens no motor activation, no nothing. The door has even closed on it own when my wife was getting out of it and I can operate the vehicle with the side door open.

- Enterprise, AL, USA

problem #9

May 062007

Sienna 6-cyl

  • Automatic transmission
  • 40,000 miles
2005 Toyota Sienna xle 42000 mile, when trying to close the driver side automatic sliding door, it bounced back before completely close. An obvious hinch worn out at the doorway made the sliding door very loosing. It is dangerous when the door can't shut.

- Walnut, CA, USA

problem #8

Jun 202007

Sienna 6-cyl

  • Automatic transmission
  • 44,082 miles
Left front door, weld broker, check strap mount base. I would like this safety defect repaired to avoid a complete failure which would permit the unchecked door to swing into an adjacent car or into oncoming traffic, (if parked on a street). Reported this safety defect to Toyota on 6/20/07 @ 44,082 miles, assigned file number 200707020143. Toyota has declined to repair this safety defect. NHTSA service bulletin num 00307, item number 10021711, and two reports on your site, ODI 10184002 & ODI 10191764, outline similar defects.

- Ontario, CA, USA

problem #7

Mar 152007

Sienna

  • Automatic transmission
  • 0 miles
2005 Toyota Sienna le's driver's side sliding door does not lock into open position when windows are down leaving opportunity for injury to limbs, head, body, etc.

- Carmichael, CA, USA

problem #6

Mar 012005

Sienna

  • miles
Consumer requesting reimbursement for 2005 Toyota Sienna for low tire pressure and rear door shock failure. The rear wiper didn't work, the blower motor and damper had to be replaced, the rear heat did not work. The low pressure light did not warn the consumer that the tire pressure had dropped.

- Gales Ferry, CT, USA

problem #5

Sep 042005

Sienna

  • miles
My van has electric sliding side doors that can be actuated by several means. The forward motion has a safety sensor that will stop and reverse the closing of the door if a person should be in the way and that works well. However, there is not any way to sense a dangerous condition when the door is opening. Upon opening, the door rolls out about 4 inches and then slides on a rail system to the rear of the vehicle. The accident occurred when my mother who was in a wheel chair just two inches away from the side of the rear closed door. A passenger hit the automatic door open button for that door. The door traveled outward 4 inches pinning the arm rest and began lifting the side of the chair and carrying her towards the back of the van. It apparently knocked her arm off the chair arm thus preventing pinning her hand as she and the door traveled to the rear of the van. During this accident the door received a longitudinal scraping dent. Photos showing the dent with replication of the wheelchair could be provided, if requested before repairs are made. Upon further checking this, I confirmed there was not any stop sensor or physical way to stop the door when in the opening mode. I also noted that the clearance between the doors inner side and the body presents a perfect pinch area for a hand or arm to wedge that would be capable squashing ones hand and or arm. The other event that occurred was when a person was leaning along the side of the van when the retracting door struck them and knocked them aside, fortunately without injury.

- Minneapolis, MN, USA

problem #4

May 202006

Sienna 6-cyl

  • miles
Power sliding door failed to retract. Once when my wife was leaning in the van to get something, I accidentally pushed the button on my key chain that closes the door. It jammed her leg. The door didn't reopen until I pushed the button. This happened a second time when my wife was again getting something out of the back seat when my granddaughter pushed the button on the inside of the car to close it. My wife said she even tried to use her body weight to stop the door or to make it open back up, but it didn't. fortunately she was able to reach the button. The third time this happened, my grandson was on the outside of the van and put his fingers in the way as the door was closing. It totally closed on his fingers. They were smashed and bruised. No serious injuries occurred.

- Crescent City, CA, USA

problem #3

Mar 012005

Sienna 6-cyl

  • Automatic transmission
  • miles
Both sliding doors will not lock into place. The vehicle has been to the dealership, but they stated this was a safety design. When the consumer opened the door it will not lock into place. The service dealer stated when the windows were opened on the door it will not lock into place. The consumer did try to leave the windows up, but the door still will not lock when opened. The owner's manual stated the when the sliding door window was opened the sliding door will stop half way and lock into place. The consumer has not contacted the manufacturer.

- Taylor Mill, KY, USA

problem #2

Jul 292005

Sienna 6-cyl

  • Automatic transmission
  • 200 miles
Purchased a new Toyota Sienna le minivan. Noticed within the first day of ownership that the sliding doors were not opening and latching open. The doors would open, but would not latch in the open position causing the potential for the doors to close by themselves.

- Jericho, VT, USA

problem #1

Jan 102005

Sienna 6-cyl

  • Automatic transmission
  • 46 miles
Automatic passenger door does not sense any person, child or object and will try to shut until enough force is exerted back. Closed completely on my child's hand. Automatic door feature is not recommended due to lack of safety feature to prevent closing on children, pets etc. Would not have purchased this car for that reason alone. Please read other complaints for the '04 Toyota Sienna passenger doors manual and automatic.

- Elizabethtown, PA, USA