8.0

pretty bad
Typical Repair Cost:
$600
Average Mileage:
103,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. power steering rack gasket overhaul (1 reports)
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problem #1

May 112017

Sienna

  • Automatic transmission
  • 103,000 miles

When my car was in the shop for another problem (see the suspension coil spring complaint), the dealer's mechanic called to let me know that there was a leak on the power steering rack fluid seal. Evidently, this was another commonly occurring problem - enough for Toyota to issue a Technical Service Bulletin (T-SB-0030-14), advising replacement of the gasket seal kit.

I would expect a recall to have been issued, given that the TSB clearly identifies the problem, and specifically points to the problem occurring on the passenger side of the steering rack.

Why I have to dish out that kind of money for an obvious manufacturing defect is incomprehensible. I'm out a total of $1300 over the past week for problems that are clearly evidence of Toyota's lack of quality control.

- Ravin A., Lisle, IL, US