3.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,679 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Toyota Sienna:

Unsubscribe any time. We don't sell/share your email.

problem #5

Dec 202022

Sienna 6-cyl

  • miles
Costco installed 4 tires on my 2012 Toyota Sienna on 11/10/2021. The tire had 80,000 mile warranty. At the time of Tire installation, the mileage on my vehicle was 253,405. I did my tire rotations every 5000 mile at Suburban Toyota in Farmington Hills. I took the vehicle for tire rotation at 283,618 miles and the dealership refused to rotate the tires because the tread was below 3/32 seconds. I thought that this was a mistake and went again to rotate the tires at 288,789 miles. I went to Costco on the same day and told Costco representative at the counter [XXX] that the tire needs to replaced under warranty. I informed him that I drove only 30,000 mile on the tires. He checked all my mileage papers when I did the tire rotations. He went inside and talked to [XXX] (Tire section manager) and told me that the tire need to be under 2/32 seconds for Michelin Warranty to work. I asked him to arrange a tire rotation and scheduled the tire rotation on 12/20/2022. I took the vehicle to Costco on 12/20/2022. The mechanic called me after 30 minutes and informed me that the tire tread is under 2/32 second and cannot be rotated. I talked to [XXX] about it and he went to talk to [XXX]. He told me that the mechanic is going to rotate the tires and I can come back after one month to check the tires again. I informed [XXX] that he, Costco, and Michelin are playing with the safety of my family. He told me that Costco is not concerned about the safety of my family. If I am concerned about the safety of my family, I should change the tires without the warranty. I believe that Costco and Michelin are installing 30,000 mile tires as 80,000 mile warranty tires. I drive most of my driving on the freeway and on cruise control. So there should not be any issue with my driving. I got tires from Discount Tire Company before and had no issue like this. I request NHSTB to investigate the issue and warn people of this issue before people die. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Novi, MI, USA

problem #4

Sep 082018

Sienna

  • 74,000 miles
The tiers wear out to quickly around 20K miles

- Missouricity, TX, USA

problem #3

Aug 072017

Sienna

  • 91,110 miles
Firestone primewell valera touring II dot #Y9hrcltx2015... tire losing air. The tire has small cracks on the sidewall and is slowly leaking air. The manufacturer has issued recalls. They cite potential tire failure associated with this defect. Also noticing cracks on two other tires... dot #Y9hrcltx2115 and dot #Y9hrcltx1415. Other primewell valera touring II tires are also included in the recall. Details at recall.primewell-us-com/

- Roanoke Rapids, NC, USA

problem #2

Aug 012014

Sienna 6-cyl

  • 20,283 miles
I am complaining about the Michelin primacy mxv4 tires. The tires have a 60,000 mile warranty and I have only gotten 20,200 miles out of them. The tread wear is a 5/6 gauge. I will have to purchase three new tires very soon, before the tires start balding, in order to correct there failure. I started out with four of them, but now I am down to three. One of them had a screw found in it, so I replaced it with a new Firestone tire.

- Houston, TX, USA

problem #1

Jun 052014

Sienna

  • 43,000 miles
2012 Toyota Sienna had two front-wheel blowouts in less than one year. Tires had less than 25,000 miles in both instances.

- South Elgin, IL, USA