BOUGH NEW 2009 $28,000 TACOMA AS PART OF INCENTIVE FROM RUSTY FRAME ISSUE ON 1999 TACOMA THAT TOYOTA BOUGHT BACK. AFTER 2 MONTHS I NOTICED SMALL RUST SPOTS ON CHROME REAR BUMPER. DEALER BODY SHOP MGR. SAYS "OH THAT'S NOT UNCOMMON FOR THAT TO HAPPEN, RUST CAN REMOVED WITH SOME FINE STEEL WOOL " I ASKED MGR HOW WHEN REMOVED, RUST WON'T RETURN. COULD NOT OR WOULD NOT REPLY .. THEN ASKED MGR., WHO WAS RESPONSIBLE FOR RUST REMOVAL TASK, AND HE MADE OUT LIKE IT WAS ME, THE OWNER..ASKED WOULD HE PROVIDE STEEL WOOL ?..LOOKED AT ME LIKE I WAS AN IDIOT...THEN I TOLD HIM TOYOTA OWED ME NEW BUMPER.. MGR. SAID " NO WAY." HE WAS GETTING PISSED , TOLD ME MY PROBLEM WAS WITH TOYOTA NOT DEALER .. SO I WENT TO NEW TRUCK MGR AND STARTED YELLING AT THIS IDIOT. MADE SURE OTHER NEW TRUCK SHOPPERS HEARD ME LOUD AND CLEAR..THEN AND ONLY THEN , DID DEALER AGREE TO REPLACE BUMPER ON A ONCE ONLY BASIS..I SAID , NO WAY AND STARTED YELLING AGAIN.. MGR SAID OK.OK... [ FUNNY THE POWER OF A RAISED VOICE]...WAS EVEN GIVEN LOANER PRIUS. TOLD DEALER BEFORE REPLACEMENT I WOULD MARK ORIGINAL BUMPER SO THEY SHOULD NOT TRY PASSING OFF A POLISH JOB AND NOT REPLACE WITH NEW...
BOUGH NEW 2009 $28,000 TACOMA AS PART OF INCENTIVE FROM RUSTY FRAME ISSUE ON 1999 TACOMA THAT TOYOTA BOUGHT BACK. AFTER 2 MONTHS I NOTICED SMALL RUST SPOTS ON CHROME REAR BUMPER. DEALER BODY SHOP MGR. SAYS "OH THAT'S NOT UNCOMMON FOR THAT TO HAPPEN, RUST CAN REMOVED WITH SOME FINE STEEL WOOL " I ASKED MGR HOW WHEN REMOVED, RUST WON'T RETURN. COULD NOT OR WOULD NOT REPLY .. THEN ASKED MGR., WHO WAS RESPONSIBLE FOR RUST REMOVAL TASK, AND HE MADE OUT LIKE IT WAS ME, THE OWNER..ASKED WOULD HE PROVIDE STEEL WOOL ?..LOOKED AT ME LIKE I WAS AN IDIOT...THEN I TOLD HIM TOYOTA OWED ME NEW BUMPER.. MGR. SAID " NO WAY." HE WAS GETTING PISSED , TOLD ME MY PROBLEM WAS WITH TOYOTA NOT DEALER .. SO I WENT TO NEW TRUCK MGR AND STARTED YELLING AT THIS IDIOT. MADE SURE OTHER NEW TRUCK SHOPPERS HEARD ME LOUD AND CLEAR..THEN AND ONLY THEN , DID DEALER AGREE TO REPLACE BUMPER ON A ONCE ONLY BASIS..I SAID , NO WAY AND STARTED YELLING AGAIN.. MGR SAID OK.OK... [ FUNNY THE POWER OF A RAISED VOICE]...WAS EVEN GIVEN LOANER PRIUS. TOLD DEALER BEFORE REPLACEMENT I WOULD MARK ORIGINAL BUMPER SO THEY SHOULD NOT TRY PASSING OFF A POLISH JOB AND NOT REPLACE WITH NEW...
- Paul L., Marietta, NY, US