7.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,702 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Sep 152019

Tacoma

  • 12,957 miles
TL- the contact owns a 2018 Toyota Tacoma. The contact stated that while driving with the cruise control activated at 72 mph the vehicle speed erroniously increased to speeds of more then 90 mph. Also the collision avoidance system malfunctioned and did not slow or stop the vehicle when approaching a second vehicle. In addition while the cruise control was activated the vehicle would suddenly slow down after the cruise control erroneously deactivated. The cause of the failures were not identified. The local dealer chatham parkway Toyota, (7 park of commerce way savanna ga) was contacted regarding the failures. The manufacturer was not yet notified. The contact indicated that the vehicle was previously serviced to repair a wave radar sensor. No further information was available. The failure mileage was 12,957. Jft

- Savannah, GA, USA

problem #2

Mar 222019

Tacoma

  • 10,000 miles
Pre-collision warning system is faulty. The system engages when nothing is in front of the vehicle to merit warnings or engaging the brakes automatically. However, the system does not engage when the truck is extremely close to the wall of a garage. Unfortunately there is no way to turn off this feature and it will ultimately result in an accident which may be fatal.

- Aurora, CO, USA

problem #1

Oct 032018

Tacoma

  • 150 miles
Toyota has an issue where there service technitians, dealers and customer service representatives cannot tell the difference between NHTSA mandated seat belt indicators and optional indicators. I have reported an issue where the seat will not slide correctly and that the seat belt sensor and optional alert system seems to be malfunctioning. The optional seat belt indicator malfunctions and causes a prolonged audio distraction to the driver that interferes with the roll that other safety features such as reverse sensors, etc. Cannot be distinguished. Toyota allows the dealer to turn off the distracting optional chimes, but the discretion is left to the dealer and not the driver which poses risk to pedestrians, drivers and passengers. The major problem is that the failure to understand the difference between the mandatory alert system and the optional alert system means that dealers are ignoring customer requests to mute the optional alarm increasing the risk of distraction to an unacceptable level.

- Pflugerville, TX, USA