10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
4,214 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #18

Dec 182019

Tacoma

  • 5,100 miles
Vibration in seat/cab while applying brakes between 35-15 mph that worsens the more you drive it. Vehicle was purchased brand new and has 5000 miles on it and dealer states normal characteristic of vehicle- no problem found.

- Angier, NC, USA

problem #17

Nov 072019

Tacoma

  • 10,000 miles
On entering an intersection the vehicle applied brakes automatically and without warning. At that time the path forward of the vehicle was clear. This action caused a safety hazard by stalling the vehicle in the intersection. Applying gas resulted in no forward movement. Oncoming traffic had to stop abruptly to avoid a collision with my vehicle. I have been to the Toyota dealership two times to have this repaired to no avail. The last communication from Toyota concerning my complaint was a phone call from a factory rep advising me that I needed to read my owners manual regarding this issue. At this point I an afraid to drive the vehicle. Please help. NHTSA ref# 247577.

- Thomasville, NC, USA

problem #16

Dec 032019

Tacoma

  • 1 miles
Driving to the ups brake malfunction light came, engine light came on, traction control off light on, vehicle lost power, able to only move 1 mile an hour, brake malfunction light also said brake override, advise bring to dealer. Luckily I was a hundred feet away from the Toyota dealer when this happened living in a small town. Turn on my hazard lights and drove into Toyota dealership.

- Sacramento, CA, USA

problem #15

Apr 012019

Tacoma

  • 250 miles
After purchasing a 2019 Tacoma trd off-road it developed a rubbing noise. My first two complaints were brushed off. On my third complaint I was informed of a tsb related to bad axles. The tsb doesn't pertain to the trd trims but only the SR5 and lower. The axles have been replaced twice and still have noise. The truck has been in the shop since they started repairs. The third axle has been ordered. The mechanics from Toyota stated that it usually takes about 6 new axles until the problem is corrected. Noise was only noted at low speeds.

- Suffolk, VA, USA

problem #14

Jun 132019

Tacoma

  • 500 miles
I notice that my Tacoma 2019 SR5 vibrate when I'm braking from 20mph to 0. I don't know if it is a brake problem or the transmission when it shifting down on gear.

- Miami, FL, USA

problem #13

Sep 202019

Tacoma

  • 4,700 miles
Vehicle was driven by wife. She was pulling into a parking spot at 90 degrees, she was braking, and the vehicle failed to stop. She hit a concrete support for a light pole. The passenger side front was damaged, air bags did not deploy, twice while I was driving the vehicle, the "brake!" flashed on the dash info center. Both times I was coming to a stop behind vehicles coming to a stop. We contacted the dealership and Toyota costumer care, who had an independent source evaluate the "black box:. the data was collected and given to Toyota, who informed us that it can take 30 days for an outcome. Toyota will not say if the vehicle is safe to drive, it is up to us if we want to drive it. Toyota will not provide us alternate transportation, as per Toyota assistance pert of the vehicle warranty. So at this time I cannot drive my new, 5000 miles, truck and not provided alternative transportation.

- Maricopa, AZ, USA

problem #12

Aug 082019

Tacoma

  • miles
Hi, I have been experiencing issues with my brakes for a few months now. This is a very new truck with about 6200 miles on it. When I go to bake, it feels very spongy. About half of the times that I press on the brake, I feel like my brake pedal goes almost 75% to the floor. I am worried about my safety, as I feel that I won't be able to stop in time if I needed to.

- Sandy, UT, USA

problem #11

Aug 272019

Tacoma

  • 41 miles
Truck is new. Brakes do not function properly. Two times the brakes failed to stop the truck. Flew threw the intersection. The brakes will flutter and fall to the floor. Other times it will be very stiff and stop the car very aggressively. Very dangerous. Brought to Toyota in lancaster California and there mechanic said it had no problems. This incident has been documented with witnesses. I will bring back every time this happens.

- Lancaster, CA, USA

problem #10

Aug 072019

Tacoma

  • 1,000 miles
Both front and rear brakes locked up while moving. Drove a few miles from home to Toyota dealer to pick up vehicle tags. Truck is new 1000 miles. After driving to dealer parked truck, got tags, started truck put in reverse and brakes locked up happen multiple times. Good thing it happened at the dealer. Both the service manager and her boss drove it and it happened to them. Truck is now in to fi D out what is happening. It's not a good feeling, don't feel safe driving the truck.

- Upper Marlboro, MD, USA

problem #9

Jul 202019

Tacoma

  • 6,000 miles
Transmission shutters and jerky when accelerating. Vibration when slowing down and during braking.

- Marksville, LA, USA

problem #8

May 152019

Tacoma

  • miles
Cruise control slams on brakes, when in opposing lane of another car. On the same side of the road, on the interstate at, 70 miles an hour, then the cruise control, floors the throttle to around, 5,000 RPM's. then the driveshaft has vibration, around 44 - 45miles an hour, also vibrates in certain RPM ranges. Which franklin Toyota, gladly told me, it's just a characteristic of the truck. When I know that it's not, another thing truck sometimes gets stuck in certain RPM ranges, like 3,000 rpms, at 55 miles an hour, then when you go up a hill, it feels like transmission is slipping only have 1,800 miles on it, this truck sucks terribly, oh and the driver's side window, gas developed, a rattle after about 1600 miles, not too happy with my purchase, feel like I got ripped off. Will never buy another Toyota. And the best part I'm paying 35,000 $ over a 6 year period for this piece of junk. Toyota it seems makes nothing but clunkers

- Statesboro, GA, USA

problem #7

Mar 022019

Tacoma

  • 300 miles
From day one the Tacoma vibrates and shutters when breaking. The dealership said that Toyota would not look at it until I drove 1,500 miles first. The first time I brought in to the dealership they said they could not find anything wrong and it was ok. The second time I brought it to the dealership they said they had to shave the front rotors and sand the brake pads. The third time I brought it to the dealership they said it had defective rear bent axles and they had to replace those components. I understand Toyota has been aware of these issues for several years.

- Barrackville, WV, USA

problem #6

May 022019

Tacoma

  • 1,500 miles
The contact owns a 2019 Toyota Tacoma. The contact stated that when depressing the brake pedal, it would be stiff and other times it would travel to the floorboard. The failure often occurred when the vehicle was in idle. The vehicle was taken to le brun Toyota (2435 rochester rd, canandaigua, NY 14424 (585) 312-2703) where the vehicle was not diagnosed. The mechanic stated that there was nothing wrong with the brakes and that the vehicle was functioning as designed. The contact and the mechanic got into another 2019 Toyota Tacoma on the lot and discovered that vehicle's brakes did the same as his vehicle. The manufacturer was made aware of the failure and assigned a case number to the contact. In addition, the contact went to the dealer another occasion and test drove another 2019 Tacoma which presented the same braking experience. The failure mileage was 1,500.

- Bloomfield, NY, USA

problem #5

Feb 202019

Tacoma

  • 2,450 miles
I have 3500 miles on the vehicle and on 2 separate occasions with the speed control system engaged the vehicle sensed an obstruction in front of me, when there was none, and abruptly slowed my Tacoma down from 65 mph to less than 30 mph. Both occurrences were on NJ highways. Fortunately, the traffic behind me was far enough that I wasn't rear ended. I pulled over and disengaged the cruise control. I have reported both incidents to Toyota service in green room NJ.

- Bayville, NJ, USA

problem #4

Mar 122019

Tacoma

  • 2,000 miles
The contact owns a 2019 Toyota Tacoma. While attempting to park the vehicle, the brakes failed. As a result, the vehicle accelerated forward and crashed into a cement wall. The contact and a passenger were injured and transported to a hospital for medical attention. The air bags did not deploy. A police report was filed. The vehicle's front end was smashed in and the vehicle was towed from the scene. The contact's insurance company handled the claim and the adjusters planned to evaluate the vehicle. The dealer and the manufacturer were not contacted. The failure mileage was 2,000.

- Corpus Christi, TX, USA

problem #3

Jan 072019

Tacoma

  • 2 miles
My new 2019 Tacoma 4X4 trd pro has a terrible vibration problem when stopping from 35 to 40 miles per hour. It feels like it needs a brake job" the vibration starts as you are coming to a complete stop. I had to take it in twice for the same problem (Jan 26th, and Feb 13th, it's still at the dealer for repairs"

- San Antonio, TX, USA

problem #2

Dec 212018

Tacoma

  • 12 miles
While driving the truck at normal speed 45+ miles and slowing down vehicle has severe vibration felt through out the car. It gets worst when braking slowly as it comes to a stop. Its felt on the steering wheel, brake pedal, seats as well as through out the entire truck. Took it to the dealership and they said it's normal but I have never felt this on any Toyota. I have worked for Toyota for many years and to have the dealership telling me this is normal is just crazy. I believe it's coming from the drive shaft or rear axle area but by me fixing my own truck is not going to resolve anything. Therefore I am writing to you to see if you can try to resolve this issue. This issue has been going on from the day 1 of the purchase and getting worse. Thank you

- Centreville, VA, USA

problem #1

Jan 122019

Tacoma

  • 200 miles
Truck has very pronounced shuddering during braking between 40-10 mph. It also has shuddering during cruising between 25-45 mph. Rear differential howls while cruising at 40-50 mph and sometimes during deceleration.

- Mcminnville, OR, USA