10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
48,397 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 212013

Venza

  • miles
I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power, it is coasting and depressing the gas pedal has no effect on the engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal. I have been dealing with this scenario ever since I purchased this car in 8-2013. It seems to be happening more frequently. Needless to say, it is a very dangerous situation. I no longer feel safe driving this car..

- Hoffman Estates, IL, USA

problem #7

Jan 042018

Venza

  • miles
I currently drive a 2013 Venza, upon acceleration the transmission stutters. There is a recall for the Toyota Camry with the same exact engine, but not on the Venza. I am also writing Toyota about this issue. It is just getting worse.

- Mount Washington, KY, USA

problem #6

Jul 062017

Venza

  • 51,948 miles
The panaramic sun/moon roof has comprehensive issues with regard to stability and safety. When driving over an uneven surface, speedbump, or other non-smooth surface, there is a loud and jarring pop from the overhead roof area of the car where the panaramic sun/moon roof is installed. It is concerning and sounds as if it has the potential to shatter or implode onto passengers inside the vehicle. I inquired about this at oxmoor Toyota in louisville, Kentucky asking that it be replaced since my particular vehicle was certified and came with a bumper-to-bumper warranty and they refused, saying it wasn't covered and suggested I file a tsb.

- Louisville, KY, USA

problem #5

Aug 082014

Venza 6-cyl

  • Automatic transmission
  • 320,000 miles
I was on the freeway all of sudden traffic stooped, I hit the brakes no ABS the traction lite came on car went to neutral. I had an impact at 20.1 mph according to Toyota black box. The front end was damaged in the tune of $8300 tore the front bumper off severe frame damage all in the area of the air bag sensor that was tore off. Come to find out after the accident their was an air bag recall we were never notified. The vehicle was fixed by a body shop recommended by the dealership that never checked out the system, I took it in for the recall they did not perform as per their supplemental documents from your web site. Now I have nerve damage and tendentious as I braced myself and bent the steering wheel. I have asked and asked for help from Toyota they told me the impact was not severe enough. My understanding is the air bags deploy at a 10 to 15 mph impact I hit at 20 plus. Their is a major flaw on the traction system the lite comes on when you apply the brake, I was told that my foot was to big and I push the brake to hard and I should not of bought the car. Edmund's web site has hundreds of complaints of cars acting the same way and some people have their cars stall in intersections. Bottom line with this issue someone is or has going to be killed unless their is a recall or investigation. I can be reached at 561-714-0519 thank you MA 10/14..updated 12/04/15......updated 12/17/15..updated 03/17/16 updated 11/01/2017

- Las Vegas , NV, USA

problem #4

Mar 042015

Venza 6-cyl

  • 15,200 miles
Automatic rear hatchback power door, closed un-commanded, pinning and crushing middle 3 fingers of both hands between bottom edge of door and car body/bumper. Activating opening switches only cycled door to auto close - significantly increasing the automatic system pressure and resultant pain. Only able to extricate fingers after second person was able to assist by prying hatchback door with a garden shovel which allowed just enough relief to allow pulling fingers free. If alone, I would have never gotten free - the damage would have likely been at least the loss of my middle fingers to the first joint and if alone in a remote enough location the result would have been death. I repeat, both hands were trapped and could not be extricated without someone else's assistance. The rear hatchback door automatically closed, un-commanded and could not be opened by any means. There was no effective safety device to prevent the closing system from entrapping and crushing my fingers. There was no mechanical override or opening mechanism....updated 05-27-15

- Bainbridge Island, WA, USA

problem #3

Jun 012013

Venza 6-cyl

  • 25 miles
The below issue was first reported to the appropriate Toyota representatives and to NHTSA in 9-2013. It has occurred 36 times since the car was purchased new in May 2013. At this writing the car has less than 6000 miles on the odometer. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power it is coasting and depressing the gas pedal has no effect on engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal.

- Westminster, CA, USA

problem #2

Dec 012013

Venza

  • miles
TL -the contact owns a 2013 Toyota Venza. The contact stated that NHTSA campaign number 13V442000 (air bags, electrical system, equipment) had a exceeded a reasonable time for repair. The dealer advised that a small quantity of parts were provided and the vehicles that were purchased at the dealership would be repaired first; therefore, the contact was placed on a waiting list.

- Port St Lucie , FL, USA

problem #1

Sep 112013

Venza 6-cyl

  • miles
Depressing the acceleration pedal has no effect on engine speed for up to 3 or more seconds. This situation has occurred approximately twelve times since car was purchased new in May 2013. It now has 1200 miles on the odometer. Car has been returned to the dealer twice for this reason without result. The last dealer visit in September 2013, I was advised the "drive by wire" system was operating to specification and there was no fix for the problem presently. Further, it is a problem common to the Venza model as well as certain other Toyota models.

- Westminster, CA, USA