8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
36,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Aug 142017

Venza LX 4 cyl

  • Automatic transmission
  • 36,000 miles

click to see larger images

air bags did not deploy in accident air bags did not deploy in accident air bags did not deploy in accident

On 8/14/2017 a cargo truck ran a red light, struck my vehicle on the front right side which resulted in me losing control and slamming head on into tree. I called Toyota to report the problem. Toyota sent an engineer out to remove the black box (Event Data Recorder) from my vehicle to obtain more information. A month later I received a letter from Toyota stating that my car was not going fast enough upon impact and that all the sensors worked. I left a message for Toyota asking them to please explain how can the impact not be strong enough?

I broke my toe as a result of the engine coming through the floor while I was pressing on the brake and the impact caused the center console to come into the car.

- , Inglewood, US