10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,380 miles

About These NHTSA Complaints:

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problem #5

Feb 272021

Atlas

  • 30,000 miles
The sunroof is leaking in my 2018 cpo VW Atlas sel. This is the 4th week since delivered. The vehicle is leaking water into the cabin, my visor lights are not working on the driver side, there is water leaking through the headline and a moldy odor is beginning to permeate the vehicle. It was noticed after 1 trip after being parked all night in steady rain fall.

- Coram, NY, USA

problem #4

Sep 062019

Atlas

  • 20,000 miles
The sunroof is leaking a lot of water. The VW dealership says it is because the drain tube gets clogged, the cleaned it and wanted to charge me $80 for something I have no control over. Finally they honored the warranty and I didn't pay. This complaint is to help other people if this happens to them.

- San Juan, PR, USA

problem #3

Feb 132019

Atlas

  • 1,500 miles
Driver side B pillar rattle tapping. Visible weld gap between body and sheet metal. The weld was not properly done. Tapping noise is noticeable when driving over bumpy roads or when pressure is applied against the B pillar.

- Pasadena, CA, USA

problem #2

Aug 012018

Atlas

  • 4,100 miles
The vehicle failed to stop on a city street after full application of brakes causing collision and damage to front bumper. I have not received any notification from walks wagon that ceramic coating on the brakes needs to be fixed and was not aware of any brake issues prior to the collision.the vehicle has approximately 4100 miles and currently at the collision centre.

- Plano, TX, USA

problem #1

Sep 192017

Atlas

  • 1,300 miles
The firewall was broken during a repair to the air conditioning system by the dealership in September 2017. We were never informed about the firewall being broken during the repair. We were only informed when we took it to another dealership for another repair in November 2017. Volkswagen knowingly allowed us to drive a vehicle with a broken firewall for 2 months.

- Ocala, FL, USA