10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 14,772 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Recall 20ah is completely unnaceptable. There are 8 different possible repairs that fall under this recall. These repairs range from airbag software updates to sunroof repairs. How is it legal for them to combine these repairs? as a mechanic and a consumer it is bad for business as the various parts/ inspections neccessary make it nearly impossible to accomodate the repairs.
- Important, CA, USA
Connecting rod bearing failure. New vehicle, 17 days since delivery, 704 miles at time of incident driving vehicle at 30mph on surface street epc light illuminated on dash. This was accompanied by a metal knocking sound that was in time with engine speed. Towed to dealer. Sound was confirmed to be rod knock. Oil pan was removed for inspection. Metal found throughout the pan. New long block ordered. Block replaced and during testing vacuum pump failed due to contamination. Removed and replaced pump.
- Channahon, IL, USA
First the engine light came on couple days called spoke master mechanic stated shouldn't be problem as long as it's not blinking, bring in for check up. Engine light turn off. Car wouldn't start. Car was taken to dealer mechanic for about week. 3weeks later after getting car back. Engine turned off while in drive motion on my disable husband that has one leg. Thank god my two other adult children's were there. I'm afraid to take a chance traveling with this car. I fear for my family's life and safety as well as mine. My Atlas has been towed back to the dealership repairs and has been there for 3 weeks.
- Apple Valley, CA, USA
Excessive oil consumption. Used 1and 1/2 quarts of oil at 3250 miles(which was added by the dealer service dept. Today 1/2/18) was bought as a new vehicle 9/17 with only 12 miles on odometer.(12/25/17) first the check engine light lit, they said it was the gas cap.one week later the check oil level alarm lit. They checked it said no external leaks, they added the 1 1/2 quart oil, said to keep an eye on the level. I am scared to take this car on any trips with this car. Also the coolant level was at the minimum level, the service open the cap and the level did rise, but why is that?
- Leesburg, FL, USA
- Oakland, CA, USA