7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,903 miles

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problem #7

Oct 242022

Atlas

  • miles
My car just hit 30,000 miles. The light for loss of tire pressure on my left rear tire goes on. I go to the gas station to put air in the tire, and touch the tread with my fingers. THE INSIDE INCH OF TREAD/RUBBER ON BOTH REAR TIRES IS COMPLETELY WORN DOWN --- down to the metal. Seems like a serious alignment issue to me on this vehicle. Service and tire rotations regularly performed at the VW dealership in accordance with manufacturer recommendations.

- Fullerton, CA, USA

problem #6

Mar 182021

Atlas

  • 12,000 miles
Was traveling on expressway when my passenger side rear tire blew. Upon pulling off the road I saw that the whole tire had separated from the sidewall and would need to be towed to the dealership. Once at the dealership it was determined the blow out caused damage to the strut, emissions, and wheel lining. When I got home I researched my tires which are Continental cross contact sport LX in size 225/50/20 and found that they have a long list of recalls on this model of tire. I called Continental and provided the dot number and mold number but was told it was not part of the recall even though what happened to my tire is what the recall states can happen. I informed the representative that I believe my tire(s) is one of the affected tires as this list is on going. I ended up filing a property damage claim with Continental as I feel they are liable for the damage.

- Tampa, FL, USA

problem #5

Jan 102021

Atlas

  • 11,000 miles
Vehicle has 11K miles. Took the vehicle in to repair a tire with a nail. My alignment was off (I thought I was feeling a shake anyway). Had the alignment fixed but a week later (first time on the highway) my vehicle is shaking far too much to be the road. All tires are in good shape as they were checked during the alignment. Shaking does not occur while driving under 45 mph.

- Liverpool, NY, USA

problem #4

Oct 192020

Atlas

  • 15,000 miles
I bought my new VW Atlas in December of 2019. When I bought it, I noticed a rubbing/squeaking noise when I turned the steering wheel but was told that was normal for a new vehicles. So, I let it go, then came to realize it continued to get worse and louder over time. So at my 10,000 mile check, they told me it was the steering rack that needed to be replaced asap but that it was on back order and could take a couple of weeks for the part to come in. I was told this was not a common issue. So I waited 3-4 weeks, and the part finally came in. It was replaced and I thought I was done with repairs early on. Then, a couple of days pass and I find that there is still somewhat of a noise when I turn my wheel and especially when I'm on the backroads going over bumps. I take it back the dealership and of course, they can't replicate the problem. A couple more weeks pass, I'm still hearing a creaky noise and then one night on my way home, all of the sensor and warning lights light up in my digital cockpit. I have it towed, VW determines it's a tire sensor of which they repair. Three weeks later, here I am again and all of my tire pressure sensors are on again on my way home from work. I have a new tire from where I got a flat two weeks ago, and that tire pressure sensor light is also on. So, now not only am I having an issue with my tires but the first steering wheel noise issue still isn't repaired on an Atlas that I bought with 12 miles on it in December of 2019. VW corporate has been called, the dealers corporate has been called and still I haven't gotten nowhere.

- Oxford, NC, USA

problem #3

Sep 032019

Atlas 6-cyl

  • 200 miles
The car vibrates when driving 65 mph or higher. The dealership acknowledged the vibration and replaced the tires 3 times but the car is still vibrating. The corporate offices of VW have been contacted but they were no help.

- Rockville, MD, USA

problem #2

Apr 182020

Atlas 6-cyl

  • 118 miles
Purchased vehicle 4/18/2020. SUV was shaking and told the seller. They stated they would fix when they did the sticker and registration. Attempted to fix the shaking by road force balance. Was told was a flat spot so they replaced rims and tires with a set off another truck. Still shook and was pulling to right. They attempted fixing the tires and did road test balancing on 4 separate occasions. The truck still shakes excessively and pulls to the right. I contacted corporate and the dealer. They stated that they did what they could and no longer wish to do anything else. It is a safety concern as my wife and twin 16 month old girls will be in the SUV. We purchased it brand new and has been shaking since then. It shakes at 40-60 miles an hour. So highway speeds. It is not suitable to be driven on highways at those speeds.

- Dartmouth, MA, USA

problem #1

Feb 152020

Atlas

  • 3,000 miles
Struck a large pothole with driver's side front wheel while traveling 15mph on a roundabout which apparently caused the side airbags to deploy. No body damage and no appearance of suspension damage. Tire and wheel remained intact, drove straight to dealership for closer look/explanation as to why all side airbags deployed.

- Weston, WI, USA