definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,586 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jun 152007


  • 11,000 miles
Currently have very low mileage(now under 20000) 2002 VW new Beetle purchased new. After time warranty expired both power window(passenger and driver sides) regulators failed (at different times and mileages) spontaneously not due to any external event.. both regulators required replacement at considerable cost. This is very unusual because auto window regulators usually are very durable when not damaged by external crash or the like. I reported this to Volkswagen but got no satisfaction. On the internet I have found many other complaints from owners about this problem to their dismay and without satisfaction from Volkswagen. There should have been a recall for the defective parts!

- Bella Vista, AR, USA

problem #6

Aug 012008


  • 52,000 miles
I own a 2002 VW Beetle and the passenger side window regulator went out about 2 months ago and have since changed it out. Now the same thing has happened to the drivers side. I have noticed surfing the web that there have been several other complaints about this problem. Why does this happen so frequently and is there a recall on this item? if not there should be.

- Luling, TX, USA

problem #5

Sep 152006


  • Manual transmission
  • miles
Window cable broken. Had pass. Side replaced 2 months ago, now drivers side broken. Window fell into door.

- Beckley, WV, USA

problem #4

Nov 112005

Beetle 4-cyl

  • Manual transmission
  • 61,102 miles
Any time I turn on my air conditioner it sounds like my car is going to blow up. Cold air comes out, but the noise and the shaking of my car scares me. It started about 4 months ago. I would have the ac on and if my car was idling the noise would start up and my car would vibrate, it felt like my car was idling very heavily. It sounded like a jack hammer. Now, it happens just when I turn the air on, but it's even louder than before. Also I hear the jack hammer sound when the air is not on and hasn't been turned on at all when my car is at a stop or when I turn the car off. I don't have the money to fix it so I haven't even bothered to take it in anywhere to get it fixed. On top of it all, I can't put my windows down because in Nov '05 my passenger side window disconnected from the track. After a couple of months I started to get the feeling the driver side window was not too far behind with it doing the same. Sure enough, this past April, it did the deed. I called the dealership about this to see if fixing it would be covered under warranty, but because my warranty was either 5 years or 60,000 miles and my car being about 62,000 miles was told it was no longer under warranty. I do not have the money to fix this car, I've been having a tough time just paying for the car itself and fighting with Volkswagen credit about this.

- Raleigh, NC, USA

problem #3

Nov 012005


  • Manual transmission
  • 38,000 miles
VW new Beetle - in shop for 3 months out of 24 months owned. Engine trouble, window trouble, starter trouble and now clutch problems.

- Columbus, GA, USA

problem #2

Aug 172002

Beetle 4-cyl

  • Automatic transmission
  • 10,000 miles
The transmission in my 2002 New beetle fails to engage for a second or two after the car has been sitting for a while. Doesn't do it at other times, only when the car has been sitting an hour or more. Dealership replaced transmission module twice (two different dealerships) and the third and fourth time I brought it in with the same complaint, they said it was normal for the transmission to behave this way. Inherent to the design of the transmission was this small delay for emissions reasons. I am not buying it, not with all the other issues I have had with this car. I have had it in four times for power window problems and getting ready to bring it in for a fifth. The monsoon stereo has been replaced once and is malfunctioning again. The parking brake assembly broke and had to be replaced. Lots of bothersome problems and now I hear what sounds like a valve tap.

- Bowie, MD, USA

problem #1

Sep 202001


  • miles
Window regulator keeps breaking, causing power windows to malfunction. Had part replaced 3 times. Problem still occurring.

- Riverside, CA, USA