As I was making a U-turn I could hear a noice from my steeling wheel and immediately the airbag light came on and read "error: airbag". I couldn't help but panic thinking of all the possibilities that can happen. I noticed the buttons on the steering wheel weren't working and later realizing my horn didn't work either.
I called the nearest dealership and they automatically wanted to charge me for a diagnosis. They insisted that they had already worked on an airbag recall my car had and that diagnosis found "numerous codes."
One of them was code VAG00588 -driver airbag igniter upper limit exceeded"
Telling me they need to install a new steeling wheel clock spring. Debris like fibers and hairs interfered with the wires causing the wires to break internally and resulting in a loss of electrical connection to the drivers frontal airbag. Meaning it will prevent the airbag from deploying in the event of a crash.
They gave me a price of $971.77 for repairs PLUS the $160.00 for the diagnosis.
I refuse to pay for any of these repairs. My 2015 CC cost me $50,000 brand new thinking I wouldn't have to deal with it having crucial issues like this.
I have always loved my car and have always taken care of everything it needs. I've spent so much money on it already. But this is where I draw the line, I'm not spending another grand+ on it when this is clearly a manufacturing defect.
I am a commuter. I commute long distances to and from work everyday, so having a faulty airbag, non responding horn or steering wheel controls is extremely scary.
Interestingly, VW recalled certain 2010-2014 vehicles with EXACTLY THE SAME ISSUE. Recall code:69L2
Volkswagen needs to take responsibility, RECALL 2015 VW CC and correct this defect free of charge.
I rely on this car everyday so this issue gets me more and more upset each and everyday.
As I was making a U-turn I could hear a noice from my steeling wheel and immediately the airbag light came on and read "error: airbag". I couldn't help but panic thinking of all the possibilities that can happen. I noticed the buttons on the steering wheel weren't working and later realizing my horn didn't work either.
I called the nearest dealership and they automatically wanted to charge me for a diagnosis. They insisted that they had already worked on an airbag recall my car had and that diagnosis found "numerous codes."
One of them was code VAG00588 -driver airbag igniter upper limit exceeded"
Telling me they need to install a new steeling wheel clock spring. Debris like fibers and hairs interfered with the wires causing the wires to break internally and resulting in a loss of electrical connection to the drivers frontal airbag. Meaning it will prevent the airbag from deploying in the event of a crash.
They gave me a price of $971.77 for repairs PLUS the $160.00 for the diagnosis.
I refuse to pay for any of these repairs. My 2015 CC cost me $50,000 brand new thinking I wouldn't have to deal with it having crucial issues like this.
I have always loved my car and have always taken care of everything it needs. I've spent so much money on it already. But this is where I draw the line, I'm not spending another grand+ on it when this is clearly a manufacturing defect.
I am a commuter. I commute long distances to and from work everyday, so having a faulty airbag, non responding horn or steering wheel controls is extremely scary.
Interestingly, VW recalled certain 2010-2014 vehicles with EXACTLY THE SAME ISSUE. Recall code:69L2
Volkswagen needs to take responsibility, RECALL 2015 VW CC and correct this defect free of charge.
I rely on this car everyday so this issue gets me more and more upset each and everyday.
- cassandraca, San Bruno, CA, US