10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 108,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Heated seats caught on fire and burned the upper portion of the passenger seat.
- Kennebunk, ME, USA
Bought a used 2002 Eurovan with seat warmer in Jan 2006. Seat warmers worked initially, but on passenger side it overheated and melted through the factory synthetic cloth seat cover causing about a 1 inch charred black spot as well as other discoloration nearby. Wife was sitting in the seat and noticed the extremely hot spot and turned it off before it did more damage or injury. I am making this complaint after finding others have had the seat warmer problems on their VW models, documented on a technical service bulletin on edmunds.com for 2002-2003 VW jettas and vwvortex.com internet sites.
- Wayne, PA, USA
- Astoria, OR, USA