Recall repair work was performed on vehicle, consumer was charged $313.63 and repairs were half completed. Since it was a recall, the work performed was suppose to be free of charge. The dealer only performed half the work and left a broken part in the door which had to be removed by taking the door apart again. They refused to refund the $313.63 and repair the passenger side door which was part of the recall. They only fixed the driver door. Consumer would like the monies reimbursed plus an addition $313.63 for have the repairs completed at another dealer. The consumer also requested a life-time warranty on the work O'brien already did, $50. Per day for the two days the consumer had no vehicle, mailing and copying cost.

- Champaign, IL, USA

Consumer states that the plastic connectors which keep the side door windows in place are breaking and causes the windows to drop down inside the doors. Problem has been repaired four times. Feel free to provide any further information.

- Pinlle Park, FL, USA

When window regulator fails, the window drops in the door. If driving in rain or -20 degrees weather, it becomes a safety hazard. I'd like to see a recall soon on this.

- Anchorage, AK, USA

Window regulator has broken 4 times, 3 on the driver's side & 1 on the passenger's side. Air conditioning compressor has broken as well on a 2 year old car purchased as new! Volkswagen has refused to pay or help with any of the costs of said parts

- Miami, FL, USA

Power window regulator is defective. Window can, at any time, fall into door frame. Has not contacted dealer.

- Avon, CT, USA