fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,333 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Volkswagen Golf:

Unsubscribe any time. We don't sell/share your email.

problem #3

Oct 082008


  • miles
Highway on ramp engine revved uncontrollably until failure new engine needed.

- Northampton, MA, USA

problem #2

Jun 092006

Golf 4-cyl

  • Automatic transmission
  • 58,000 miles
To whom it may concern, my wife and I own a white, 2002, Volkswagen Golf. My wife has had the oil changed on the vehicle at a jiffy lube in Napa, ca. Since owning the vehicle. Recently she noticed an oil leak. My wife took her vehicle to a mechanic in clearlake, ca. The mechanic found the oil filter was loose and subsequently fixed the problem. The vehicle continued to leak oil. I took the vehicle back to the mechanic in clearlake. Upon raising the vehicle, the mechanic located the oil drain plug. The drain plug was loose. The drain plug was removed and determined to be a Chevy truck drain plug. Upon further inspection of the oil pain, it was discovered that it had been stripped and could not be repaired. I had the oil pan replaced at a cost of $401.71. I reported the incident to the jiffy lube in Napa. Based on my conversations with the owner, senior manager and the manager, it is their contention that they are not at fault for the damage on my vehicle. They explained to me that Volkswagen has the highest incident of pan stripping compared to other manufactures. It is their opinion that the new oil pan will also strip. Jiffy lube has agreed to pay me the above mentioned cost of repairing my vehicle. As part of the repayment, they have required me to write to ntsa and the federal trade commission to received my funds. Please use this letter as part of any on going investigations as to the failure of Volkswagen oil pans. Thank you for your assistance.

- Hidden Vlly Lake, CA, USA

problem #1

Nov 152202


  • miles
Vehicle jerks heavily and the engine light would come on and remain on. Dealer has been notified.

- Little Rock, AR, USA