The contact owns a 2015 Volkswagen Golf. The contact noticed that the fuel pump would frequent stop while fueling the vehicle. The contact then stated that while his vehicle was being driven by a valet, fuel began to pour out of the fuel tank while on an incline. The valet attendant managed to drive the vehicle down a decline which stopped the leak. Despite the failure, the contact was able to drive the vehicle home. The vehicle was then driven to a dealer where a diagnostic test was performed. The dealer informed the contact that the suction pump, seal, and emission filter needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed him that the vehicle was no longer under warranty. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

- Miami, FL, USA

The contact owns a 2015 Volkswagen Golf. The contact stated that while driving or while the vehicle was parked, fuel leaked from the vehicle. The vehicle was taken to centro de servicio flagship Volkswagen (carr. #2, km 14.7 hato tejas, bayamn, 00959, puerto rico) and was diagnosed that the subcision pump, filter and fuel tank needed to be replaced. The vehicle was not repaired since the warranty had expired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 16V647000 (fuel system, gasoline, engine and engine cooling) however, the repair failed to correct the failure. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 65,000.

- Caguas, PR, USA