5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

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problem #1

Dec 102003

Jetta 4-cyl

  • Manual transmission
  • 20,000 miles
There is a leak in the frame of my vehicle, yet every time I bring it into the dealership in honolulu, they fail to locate this leak. When it rains, the front right floor of my Jetta fills with water that seeps down into the frame from the roof. If I park the vehicle facing uphill, this does not happen, nor if the vehicle is parked on a level surface, only when facing a downhill slope. I don't know why this issue cannot be resolved by VW, but the past 10 times I've had my car in for service, it has never been resolved.

- West Chester,, PA, USA