really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,363 miles

About These NHTSA Complaints:

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problem #13

Oct 012014

Jetta 4-cyl

  • 86,000 miles
This is a followup on my NHTSA complaint with ODI 10660489. I would like to bring to your attention the NHTSA campaign id number 04V584000 which precisely describes the same problem I have encountered with my Jetta. Please note that my Jetta is also a 2002 model as noted in the above campaign.

- Redmond, WA, USA

problem #12

Oct 022014


  • 91,500 miles
The contact owns a 2002 Volkswagen Jetta. The contact stated the signal and hazard flashers were inoperable. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,500.

- Bellevue , WA, USA

problem #11

Oct 012014


  • 86,000 miles
First intermittent and then inoperative turn signal and hazard flasher function..

- Redmond, WA, USA

problem #10

Mar 222012


  • 170,000 miles
The contact owns a 2002 Volkswagen Jetta. The contact stated that there was an abnormal ticking coming from under the dashboard. The contact took the vehicle to a mechanic and was told that turn signals and hazard switch was failing and needed to be replaced. The mechanic advised the contact that there was a recall for the failure under NHTSA campaign id number: 04V584000 (exterior lighting: Hazard flashing warning lights: Switch). The contact spoke with the manufacturer and was told that the vehicle was not included in the recall campaign. The vehicle was not repaired. The failure and the current mileages were 170,000.

- Indianapolis, IN, USA

problem #9

Apr 112011

Jetta 4-cyl

  • miles
Since I have owned the vehicle, the front bulbs on both the blinkers and the main lights go out on a regular basis and have to be replaced. The longer I own the vehicle the more often I have to replace a bulb and these are not bulbs we can replace ourselves and therefore have to take the vehicle to a repair station to fix. I know bulbs need to be replaced but I am talking I am replacing a bulb almost every other month.

- Raynham, MA, USA

problem #8

Apr 012007


  • 65,000 miles
Headlight lens oxidizing(yellowing). Causing dimmed headlight intensity, lowering night time visibility. Will need to replace lenses this year.

- Bethlehem, PA, USA

problem #7

Mar 232010


  • 134,221 miles
I have a 2002 Volkswagen Jetta and I have a brake light switch issue (brake light stays on and a dct(P0571) is set) that was described in the recall/replacement, but the VIN group that this applies to is 3vw---9M-YM000089 to 3vw---9M-2M053565, as you can see, mine is just out side the high VIN. The VIN range should be readdressed to include all 2002 model Jettas with cruise control. Thank you for your prompt attention to this matter.

- Beldenville, WI, USA

problem #6

Aug 012009


  • 96,000 miles
Turn signals and hazard lights only work intermittently. There was a recall issued for a certain number of 02 Jettas, but apparently not for this particular VIN number.

- Parker, CO, USA

problem #5

Jun 132007


  • 81,000 miles
The contact owns a 2002 Volkswagen Jetta. Intermittently, after the hazard lights were activated, the turn signals would become inoperative. The manufacturer stated that the VIN was not included in NHTSA campaign id number 04V584000 (exterior lighting:hazard flashing warning lights:switch); however, a technician replaced the brake light switch, but not the hazard lights. The contact would be responsible for the repair costs. The failure mileage was 81,000 and current mileage was 103,000.

- New Bern, NC, USA

problem #4

Aug 292003


  • 24,000 miles
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous. After a night of rain, leak in passenger side floor mold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times. Changed O2 sensor 2X, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least 5X.

- Staten Island, , NY, USA

problem #3

Mar 012007

Jetta 4-cyl Diesel

  • 85,000 miles
Headlight lens become very milky. Light will not shine on road. Can't see the road or other cars. Can cause damage and death to others. Volkswagen should make them lasts longer and replace all milky headlighs with new ones. All 1999-2005 Jettas 1998-2005 passats have this problem. Go to any Volkswagen dealer and you will see the problem.

- Kingwood, TX, USA

problem #2

Jun 122004

Jetta 6-cyl

  • Automatic transmission
  • 50,000 miles
The contact stated the hazard flashing lights switch malfunctioned. All of the exterior lights on the car burned out. The turn signals would tick, but the blinker light would not come on. This was temporarily solved by removing the hazard light switch. Volkswagen issued recall 04V584000 on the hazard switch, but this vehicle was not included in the recall. The manufacturer and the dealer have been contact, and neither offered any free solution.

- Warren, MI, USA

problem #1

Jul 142005

Jetta 4-cyl

  • Manual transmission
  • 76,000 miles
2 times I had to replace a faulty 02 sensor 1st time engine temp sensor. Rear left light burned out 3-4 times within 80 000km. Said it's easier to replace then find the problem at dealership. Have done oil consumption tests 1 litre of oil per 3161km. Saying that this normal. This dealership have recommended flushing the engine. Changing the grade of oil. Do not drive in rush hour traffic. Most of the consumption occurs on the highway and not in traffic. Change the oil instead of 8000 km at 5000km"?" this is what Volkswagen has recommended. The most interesting part was watching the mechanic when it consumed the most amount between oil consumption test. He started looking for leaks again & added oil. Rattling in driver side door and window fell into door passenger side. Fixed window and rattling still seems to be noticable.

- Baie D'urfe, 00, USA