10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
10,100 miles

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problem #2

Jan 292004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 10,000 miles
While the consumer was jacking up the vehicle to change the right rear tire the jack collapsed and the vehicle fell to the ground. Consumer maintained that the jack was made of plastic and the thread stripped.

- Fairbanks, AK, USA

problem #1

Jan 142004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 10,200 miles
While using the lifting jack supplied with the automobile to lift the vehicle to change a tire, the jack collapsed. It collapsed because the jack screw carrier threads failed. The carrier threads nut is plastic. Plastic does not have enough strength to support the weight of a 3000 pound automobile.

- Fairbanks, AK, USA