10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
63,284 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Dec 282015

Jetta

  • 249,000 miles
My VW Jetta has had issues losing electronic power steering on and off, typically when it rains or the roads have been salted and it is slushy or snowing. This last week I was driving and I lost traction control, cruise control, tachometer, ABS brakes and oil pressure. The car would not idle. Researching the issue, I found there may be an issue with the wiring harness. I inspected the harness and discovered that several wires have been chafed by the plastic loom and worn through the insulation, exposing the wires. I also discovered that the positive cable to the starter had chafed and worn through the ground wire insulation creating a potential hazard to short the battery.

- Dekalb, IL, USA

problem #8

Jun 242013

Jetta

  • 97,800 miles
I was accelerating from a stop sign and I heard a notification "beep" on my car's dashboard. I looked down to see what was wrong and suddenly my steering locked up on me. Having no control of my car, I drifted into a car parked on the right side of the street, causing my car to flip over.

- Dover, PA, USA

problem #7

Nov 282011

Jetta

  • 66,000 miles
The contact owns a 2006 Volkswagen Jetta. The contact stated that the steering wheel would become inoperable while driving. The dealer and manufacturer were notified, but denied any assistance with repairs to the defect. The vehicle was not repaired. The failure and the current mileage was 66,000.

- New Castle, DE, USA

problem #6

Nov 282010

Jetta

  • 36,000 miles
The contact owns a 2006 Volkswagen Jetta. The contact stated when the electric steering wheel failed the vehicle became uncontrollable and stalled. The failure occurred on a daily basis. The vehicle was rendered undriveable. A warning light illuminated intermittently. The vehicle was taken to the dealer who stated there were no related recalls. The manufacturer was notified and stated the warranty expired and offered no assistance. The failure mileage was 36,000 and the current mileage was 103,000.

- Reno, NV, USA

problem #5

Nov 152010

Jetta

  • miles
Sub-frame shifting causing a popping noise when turning. Leads to loose steering, wander, and severe flexing of front end when going over bumps. Due to weak sub-frame bolts, contributing to lower control arm wear.

- Bellville, TX, USA

problem #4

Jun 012007

Jetta

  • miles
Whenever the outside temp reaches 82 or above and I am stuck in traffic, I lose my powersteering (electric). This has happened since day 1 when I purchase the vehicle on 11/1/2006. I have been to the dealer 3 times. Each time they acknowledge that the computer shows the failure but will not remedy the condition unless the idiot light is on when I arrive.

- Blairstown, NJ, USA

problem #3

Nov 162006

Jetta

  • 86,702 miles
An ongoing problem with a 2006 Volkswagen Jetta 1.9L tdi automatic dsg with 87,000 miles. A video of it in action: www.youtube.com/watch?V=7lsex_-B_O0 while driving, the car will go into neutral and all the dashboard lights will come on with different sounds. Changing the shifter into P, N, D, R, S (sportmode) does nothing. Changing into the tiptronic mode does nothing. This is one incident of a series of incidents that have been happening sporadically for the past year, but this has been happening on and off since before thanksgiving 2009. We've been on the phone with Volkswagen of America and they have no solution. The dealership (paradise Volkswagen 760-200-4000) has done numerous "repairs" to the car including: Misc diagnosis 12/28-"? new steering rack 12/6-12/22 sensor and electrical module 12/1-12/16 misc diagnosis on 11/16-11/20 we feel very unsafe in the car - what if it happened on the freeway"

- Palm Springs, CA, USA

problem #2

Sep 122008

Jetta

  • 34,038 miles
Steering wheel is failing electrically. Air bag fault in passenger side, no horn or other wheel controls. Real/unrealized safety hazard(s) due to non working electronics in steering wheel.

- Lexington, KY, USA

problem #1

May 232006

Jetta 4-cyl Diesel

  • Automatic transmission
  • 19 miles
Brakes/steering/esp-vehicle pulls to the right after making left hand turns or U-turns. Sometimes so aggressively that it has caused injury to the drivers and damage to the car's rim and tire. Vehicle moves after put in park and the ignition has been turned off. Sometimes, it moves after getting out and walking away. Have been told by two dealerships that this is normal. I don't feel that moving 6 inches or more is safe, especially around children and small pets. Seat memory-seat started moving on its own while driving. Almost had an accident because of this as in the middle of braking, the seat moved all the way back where I could not reach the pedals. Memory has not been right even after replacing switches and I am stressed and wonder when the seat will start moving on its own again.

- Largo, FL, USA