10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
87,264 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

May 022021

Jetta

  • miles
I had a mass airflow sensor signal connection failure which caused morning of the second cylinder in a hole in the piston see you

- Lawrenceburg , TN, USA

problem #15

Sep 222020

Jetta

  • 136,000 miles
After going to the mechanics after the check engine light came on, I was expecting all the problems to be gone but to my surprise the jolting when I accelerate is still there. Its a very harsh jolt forward roughly when its going to second gear, the rpms go to 4K then jump down to 2K and it does that for a while. For example I'll be driving and then all of a sudden it'll do a harsh jolt forward and will continue to do that when accelerating or when attempting to go at a steady speed. Another problem is the seatbelts are not retractable anymore and I have no idea why. When I would turn off the car the gas would be regurgitated back as if the car was on as it's completely off. I don't know where it comes from but water gets in the car when it rains and the carpets will be completely soaked and it'll smell like mold, we have tried to fix it and mechanics have looked at it and they are clueless too.

- Houston, TX, USA

problem #14

Aug 312020

Jetta

  • 135,000 miles
The contact owns a 2012 Volkswagen Jetta. The contact stated that upon placing the vehicle into park, she exited the vehicle and went to her trunk. As she was retrieving items out of the truck, she heard the vehicle rolling backwards. The contact attempted to open the driver side door but the door had knocked her down as the vehicle continued to roll backwards. After the contact was knocked down, the front driver side tire rolled over her left leg. The vehicle continued to roll into her neighbor's yard and hit the neighbor's garage door. The air bags did not deploy upon impact. A police report was not filed. The next day, the contact went to the hospital and was treated for injuries to her left fibula which required surgery. The vehicle was still able to drive the vehicle after the accident. The vehicle was not inspected or diagnosed for the failure. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 135,000.

- Alton, IL, USA

problem #13

Mar 152019

Jetta

  • 125,000 miles
Had to replace both cooling fans on my 2007 VW wolfsburg Jetta. Check engine light was on cand causing the engine to overheat. Causing the pressure relief lid on the overflow bottle to be activated causing coolant to come out. This would happen when the outside tem was 50+ degrees Fahrenheit. Vehicle would be driving or idle.

- Utica, NY, USA

problem #12

Jul 132019

Jetta

  • 185,000 miles
Recall -engine and engine cooling I have a 07 Jetta 2.0L. 2 months ago I noticed a gas smell when I took my oil cap off I noticed there was a lot of steam/smoke & I could tell that's where the smell was coming from. There was nothing visible other than the steam/gas vapor. The coolant level never moves. I was only getting 15 miles to the gallon because it was leaking into my engine. On 7/13/19 the engine seized (locked) up while I was driving it. I was driving my wife to work with our 5 year old son. I had just turned on the street of her work going 10 miles an hour & it felt like my car just died. I couldn't even get the engine to turn over. I had to get my vehicle towed to a repair shop. Which is when I found out that the engine seized. I have absolutely no transportation now. (recall faulty air bags my car is miles away at the repair shop, so I can't take a picture of the air bag light but it turned on about a week ago and hasn't shut off. My concern is that this is something that a repair shop can not fix/ its going to be so expensive that I can't afford to fix it. It has faulty air bags that can just go off while I'm driving! safety bags are a 'must have' & it is illegal to sell/produce any non safe vehicle! I seen that Volkswagen company made a hand full of recalls on this vehicle over the last 8 years. The previous owner kept the car in a garage & started it daily he just never checked for recalls. Parts on this car are compatible with the 06-09 Jettas& sportwagons & he had replaced parts. I'm unsure which ones were replaced. My vehicle falls under the category of a VW Jetta sedan. I'm having all of the same recall issues that the Jetta is recalling for. & the horn does not work when it's parked. Your company posted the recalls for all of the same problems that I'm having with this vehicle! recall no. 40J2/S4. Recall no. 20I4/U1. Recall no. Q8.

- Ira, MI, USA

problem #11

May 062019

Jetta

  • miles
Key gets stuck in ignition and I cannot turn off the engine. Car only have 125K and maintenance always with dealer.

- Loganville, GA, USA

problem #10

Mar 132015

Jetta 5-cyl

  • miles
I purchase my Volkswagen Jetta 2007 for a dealer in palm springs area, I always had troubles with my vehicle. I showed my father the agreement on the form and I was upset to see they took advanced of my daughter, the car was posted as is. A month after she bought the car the transmission was causing trouble, the car would hesitater then make a chirp noise and then hit a faster jump into gear. Sometimes the car would make skid marks. Now my daughter was trying to back out of our garage today July 27, 2018 and the vehicle doesn't shift to any gears. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Catherdral City, CA, USA

problem #9

Jul 122017

Jetta

  • 117,672 miles
Car jerks, one fan do not work, oil leak, wind shield washer and coolant system. Brought car from drive time in febuary 2013. I've noticed these problems when driving and parking. The car over heats as well. I also notified drive-time and was told to get another diagnostic test. I did not have the money for another.

- Richmond, VA, USA

problem #8

May 102016

Jetta

  • 82,000 miles
Engine shuts off while driving. Happened multiple times, had it towed to an auto shop that works w/my used car warrenty, they tested generator and battery and both were good. No recalls on my VIN however, I did see recall# 14E007000 on 2007 Jetta's and it states the engine could shut off due to timing belt from faulty water pump.

- Greenville, SC, USA

problem #7

Apr 042016

Jetta

  • 98,000 miles
The contact owns a 2007 Volkswagen Jetta. The contact stated that the while driving at 40 mph, the vehicle stalled and the transmission warning light illuminated immediately after the failure. The contact stated that the vehicle was towed to an independent mechanic for diagnosis, however the details of the diagnosis was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000.

- San Bernardino, CA, USA

problem #6

Oct 282014

Jetta 5-cyl

  • 104,293 miles
Right side drive shaft and left side drive shaft faulty. Vacuum pump leaking oil bad, and new gasket needed. Left side rear door latch also does not lock posing a threat to safety and leaving possibility for robber, vehicle damage and or bodily harm due to intruder.

- Lasalle, IL, USA

problem #5

Nov 222014

Jetta 5-cyl

  • 72,000 miles
The contact owns a 2007 Volkswagen Jetta. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The failure occurred intermittently. On one occasion, the vehicle failed to restart. The vehicle was towed to a repair facility. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000. Updated 02/18/15 the consumer stated the vehicle was repaired. The vehicle required a new relay. The consumer was advised this was acommon problem. Updated 4/4/16 updated 9/11/2017

- Amstedam, NY, USA

problem #4

Aug 132014

Jetta 5-cyl

  • 59,265 miles
Car shuts off and battery light comes on immediately put on emergency flashers so I will not get hit from behind both times I have been stopped at a traffic signal I put the car in park and have been able to start the car again to get to a safe place I do not feel safe driving the car do to the fact it could stop at anytime first I took my car to my certified VW specialist he ran diagnostics kept my car for three days drove it but was unable to reproduce took my car back then again the next week same thing happened I heard a click car shut down and battery light came on this time I did not feel safe to even get it into the dealership so I called a tow truck to have it towed to the dealership. Feeling frustrated 2nd week renting a car waiting to hear from the dealership to make thing worse I bought my car new off the show room floor from [xxx] that dealership has since closed down I have noticed cracking if the paint on the hood vehicle has never been in an accident I was told from a body shop that repair work was done to the car probably because it was damaged in shipping and if the cost of repair is not at least 6 percent of the purchase price VW does not have to disclose to customer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Mateo, CA, USA

problem #3

Sep 102013

Jetta 5-cyl

  • 140,000 miles
I was coming off a ramp and tried to accelerate, but the car wouldn't go more than 20mph. All the gears on the gear selector display found in the driver information center stays lit up and affects the transmission. The car feels like it is stuck in neutral. I researched this problem online and there are numerous articles that states there is a recall related to malfunctioning mechatronic units. This is not related to the original dsg recalls. VW customer care or the dealership I take it to won't do anything about it even with the information on the internet about it.

- Columbia, MD, USA

problem #2

Aug 102013

Jetta 5-cyl

  • 80,000 miles
Was driving on the freeway at about 3 in the afternoon traveling at approximately 60 mph when car stopped accelerating in the middle of on going traffic. Power to vehicle dyed out causing me to stall in the center of a busy freeway. This problem has occurred several other times. I have called Volkswagen but they would not take full responsibility for on going problem.. my vehicle has an extended warranty because of this known problem but yet they will only cover 25% of repair cost.. this vehicle is a hazard.. somebody please address this issue quick before there is a casualty..

- Pomona, CA, USA

problem #1

Jun 282012

Jetta

  • 62,000 miles
As I was driving 65mph on the highway my car completely shut down. I had no lights, no gas, no anything. I was able to pull off to the side of the road. After about 20 minutes, the car started back up, but I only made it about 1.5 miles before it did it again. VW dealership replaced my entire computer module (J519) and then let me leave the lot. I continued to have trouble starting the car. The dealership replaced the relay for the starter because it was overheating. I am now (Oct 2012) having issues with the unlocking of my driver side door.

- Nottingham, MD, USA