3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,894 miles

About These NHTSA Complaints:

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problem #7

Jan 022019

Jetta

  • miles
It's freezing outside.the windshield wipers don't work in the morning when the temperature is low. For our safety we not able to drive the car. Please help.

- Springfield, VA, USA

problem #6

Dec 112018

Jetta

  • miles
The wiper blades motor stops working in low temperatures. It has nothing to do with icy blades or frozen snow, it simply does not work when temperatures are very low. Once temperatures go up, they start working again. This is a safety hazard and I can't drive without wiper blades when it snows or rains in low temperature. VW dealers say they are not responsible for the motors failing and it's us the car owners who have to pay about $600 plus $100 diagnostic for the replacement of the motors. I have read on the internet that many VW cars have the same problem. Think VW should recall all cars with this problem and give us a solution for free.

- Lexington, KY, USA

problem #5

Aug 012018

Jetta

  • 88,000 miles
The windshield wiper motor is loud and sometimes doesn't work at all. Very intermittent.

- Reading, PA, USA

problem #4

Nov 182017

Jetta

  • 80,000 miles
Takata recall - I am just giving notice that my airbags may be faulty and may need a replacement. Thank you very much

- Cheboygan, MI, USA

problem #3

Feb 052017

Jetta

  • miles
The wiper motor and the fluid washer pump are ill engineered and have a tendency to burn out very quickly. Both the wiper motor and fluid washer pump on my Jetta have to be replaced at a cost of approximately $1,000. This is not acceptable in a car that is less than 4 years old, and under 58,000 miles. Either the design of the systems is poor, or VW is using inferior parts that quickly are obsolete. It is not safe to have cars that wiper motors burn out that quickly (and without notice) and it is also not safe to have fluid pumps that wear out that quickly. It affects visibility and driving safety.

- Edmonds, WA, USA

problem #2

Jul 122016

Jetta

  • 62,000 miles
The contact owns a 2013 Volkswagen Jetta. While driving 35 mph, the contact attempted to activate the front driver's side window switch, but it failed to function. As a result, the window remained in the downward position. The contact also stated that the window switch previously failed to depress intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

- Las Vegas, NV, USA

problem #1

Dec 142012

Jetta 4-cyl Diesel

  • 255 miles
A couple of weeks after buying this new vehicle I noticed that hundreds of foggy looking spots would appear in the rear windshield at certain times of the day. When these spots appear it is almost impossible to see out of this windshield or into it. This usually happens around dawn and around dusk though it has happened at other times of the day also. I have pursued having this problem resolved by contacting the dealer several times only to be told it is because of the window being polarized and that the window is up to manufacturer specifications. Pretty much they have told me, too bad that's the way it is. I have expressed to the dealer and to Volkswagen of America that this is a safety issue due to the fact that you can not see out of or in through the windshield when these foggy spots are there. After months of trying to get them to at least acknowledge there is a problem they finally sent an executive down to look at the problem. Their last time I heard from them, they said they would tint the rear windshield so that I wouldn't see the problem. To me this does not make any sense. If you try to cover up the problem you do not solve the problem. I feel that they are trying to cover up a manufacturing problem and ignoring safety issues. I don't know who to talk to or where to go from here with this problem. It seems as though I am getting nowhere with them. I am reading about others with the same problems in VW forums on the internet and am sure there must be other complaints about this problem and am wondering if others have sent complaints into this department also. Any help would be appreciated.

- Anderson, SC, USA