10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
44,899 miles

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« Read the previous 20 complaints

problem #49

Oct 152018

Jetta

  • miles
Ignicin won't work key stock

- Greensboro, NC, USA

problem #48

Oct 132018

Jetta

  • 96,000 miles
Key gets stuck in ignition when turning off the engine. No way to turn key, to shut off engine. Vehicle stationary running in park.

- Bloomfield, NJ, USA

problem #47

Aug 202018

Jetta

  • 102,000 miles
Key gets stuck in ignition and I cannot turn off the engine.

- Hickory, NC, USA

problem #46

Jan 082018

Jetta

  • 110,000 miles
Took car in for recall at Volkswagen dealership. They "forgot" to do recall on airbag. Next time they performed recall but steering wheel is clicking, horn does not work, none of the steering wheel buttons function and airbag light remains on. Took car for an expensive engine repair and I told them the recall was not completed as the recall should have been and they told me the other Volkswagen marked it as complete and it would cost me $2000 because airbag has been ripped out and disconnected. So I have no horn, no steering wheel function keys, a steering wheel that clicks when a hard turn is made and a ripped, disconnected non-functioning airbag.

- Fallston, MD, USA

problem #45

Jul 272018

Jetta

  • 82,000 miles
Ignition key becomes stuck in the on position. Car is running and can not be shut off.

- Winslow, ME, USA

problem #44

Jul 012017

Jetta

  • 50,000 miles
Vehicle ac no longer works.

- Ocoee, FL, USA

problem #43

Jul 062018

Jetta

  • 46,000 miles
Key gets stuck in ignition when turning off the engine.

- Parkville, MD, USA

problem #42

Jul 012018

Jetta

  • 94,000 miles
Key gets stuck in ignition and I cannot turn off the engine. Also when trying to start the vehicle, the key gets stuck and will not turn. Happens when vehicle is stationary and parked - whether trying to start or turn off the engine.

- San Antonio, TX, USA

problem #41

May 122018

Jetta

  • 76,000 miles
I was driving and my car stayed going at the speed I was driving it would not exhilarate or brake it stayed frozen for a couple of minutes

- Helotes, TX, USA

problem #40

May 102018

Jetta

  • 55,000 miles
Car jerks when accelerating, while driving on the highway car turned off and had to be towed to Volkswagen dealership. After diagnostic Volkswagen said nothing was wrong with the vehicle. This is the second incident involving the car jerking and turning off, both times Volkswagen was unable to find any issues with the vehicle. I feel this is a safety concern with my wife and kids using this vehicle as a daily driver.

- Chesapeake, VA, USA

problem #39

Apr 212018

Jetta

  • 60,000 miles
After pulling out of a parking lot onto a main road at about 25-30mph the passenger front door flew open while driving and wouldn't latch. I took the car to the dealership where I purchased the vehicle and they diagnosed it to be a failed door latch. After fixing the passenger door latch, they proceeded to drive the car out of their garage and the driver's door latch failed with the same problem. The car spends most of it's life inside of a garage and is meticulously taken care of. I just turned 60,000 on the odometer the day prior to this happening.

- Greenfield Center, NY, USA

problem #38

Apr 102018

Jetta

  • 29,000 miles
Key gets stuck in ignition and I can't turn off the engine. The car is parked while I'm trying to turn off the ignition to stop the engine.

- Cicero, NY, USA

problem #37

Mar 192018

Jetta

  • miles
The horn stopped working 1 week ago. I am also replacing bulbs every 2 months. I can't use my horn and the dealer is charging me a crazy fee to fix this. I am not the only one that's going through this

- Hobart, IN, USA

problem #36

Mar 192018

Jetta

  • 53,000 miles
The ignition key was difficult to pull out, the car was difficult to shut off; then the key was difficult to turn; now the key is not turning and the steering wheel is locked up.

- Kaysville, UT, USA

problem #35

Feb 092015

Jetta

  • miles
Overused of soy wiring has caused hundreds of needless dollars of repair work. Wiring is being chewed about by rodents since rodents like soy products.

- Frisco, TX, USA

problem #34

Mar 052018

Jetta

  • 70,600 miles
A few months back an error came up on my dash saying "hybrid workshop." I called the dealership and they said it was regular for my car to say that at about 68K and that I would soon need a hybrid systems check. That light went off the very next day so I didn't stress it. Soon after my car began acting funny when coming to complete stops, the vehicle would jolt back into motion causing a hard breaking motion to occur. Soon after my transmission failed as I was parking. I was in reverse and the car suddenly stopped reversing and began to rev loudly before jumping back into reverse and then back to revving. After transmission failure, I brought it to the dealer and the dealership said it may be my mechatronics unit, after taking the mechatronics unit out they determined it was indeed the transmission. I've read of a recall for this very same problem hundreds of times online after searching it, yet my VIN isn't connected to any recalls on vws website.

- West Haven, CT, USA

problem #33

Dec 222017

Jetta

  • miles
Cspc:my 2013 VW Jetta caught on fire without any warnings. There was not overheating or any other signs that it was going to go in flames. All the warning systems seemed to be working, but it still didn't show any signs of problems with the electric wiring or anything else.

- Cutler Bay, FL, USA

problem #32

Dec 202017

Jetta

  • 92,500 miles
This vehicle got spontaneous combustion (fire) from the left-front hood while driving to work. The car was totaled due to this problem.

- San Ramon, CA, USA

problem #31

Jan 312016

Jetta

  • 20,000 miles
I hit a tree on a city street and the airbag did not deploy that time either and I had a cut on my head I had injury to my knee and my achilles tendon both of which resulted in surgeries. I have had two other accidents since neither time neither I have had two other accidents since and the air bags did not deploy. Both of those were in parking lots. I am 84 and have fallen twice since the accident because of my injuries and sustained head trauma and memory loss. I will try to locate the accident date. It was in 2016.

- Houston, TX, USA

problem #30

Nov 172017

Jetta

  • 60,000 miles
The key gets stuck in the ignition, either when turning on or turning off. This happened before at 19000 miles and the part was replaced. It began exhibiting the same problems early this year and has continued to worsen to the point of it being stuck for longer periods of time. It happens when stationary, either preparing to turn the car on or off. Ive been stranded away from home while trying to get it to turn. Sometimes it does relatively easy and other times it seems like it isn't going to budge. I have no other keys or even a key chain attached. Its just the ignition key.

- Longview, TX, USA

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