2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,000 miles

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problem #1

Nov 052019

Jetta

  • 64,000 miles
I originally took my 2015 Jetta SE tsi certified car in to be serviced at the VW dealership because of the steering pin safety warning that was issued because the airbag light and steering light were on and it started having trouble starting and all kinds of instrument lights were showing. I was told I need to replace my battery which I did and they did an 24dr emissions recall to my car. I picked my car up and was told now I have a 'no key' code. I have since had nothing but trouble. I have to start my car in emergency start mode... erghh. My car began bogging down. My car then began to randomly without warning flash the ESC control light on, then epc light and then engine light. At the same time this is happening, no matter what speed I am going even interstate driving, the car will not accelerate. I had this happen and had to pull over coming out of a tunnel. I restarted and drove home with only the engine light on. I had my car then towed back to another VW dealership. They tested my car on the computer and I was told to replace the spark plugs for misfires which I did. They also noted the 'no key' code and diagnosed this as me needing a new body control module which I suspect definitely has something to do with the recall being performed either directly or indirectly. I returned to the original dealership who replaced my battery and performed the recall without my knowledge or consent. On the way to take my car to the dealership the same incident with my ESC and engine light occurred. I pulled off the road and restarted it; this time the engine light didn't stay on. I arrive at the dealership and wait four hours to be told the diagnostics show no history of any incidents or impaired drivability. I was sent home feeling unsafe because even VW can't diagnose my VW. And it happened again after I left! this happens at speeds of 10, 30 or even 60 mph!!

- Chesapeake, VA, USA