10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,872 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #22

May 142019

Jetta

  • 100 miles
Around 35 mph, I hear a grinding noise (not exactly sure where it's coming from). I did call the dealership but was told this is normal. Seems like I'm not the only one.

- Reading, PA, USA

problem #21

Aug 142019

Jetta

  • 250 miles
The same day I drove the vehicle off the dealer's lot, it shut-off on me three times; once on the New Jersey turnpike and twice at a stop light. The first time at the stop light, I was waiting for the light to turn green. The second was coming to a stop. Further, I was unaware the vehicle had shut-off until I took my foot of the brake and placed it on the accelerator. It shut-off a fourth time the following weekend while in the middle of a four way intersection. Each time, the info center in the dashboard stated, "place the gear shift in park and manually start the vehicle."

- Matawan, NJ, USA

problem #20

Jul 012019

Jetta

  • 200 miles
Jetta 2019 makes a grinding noise when putting the gear on reverse(manual car). Even if stationery for more than 3 seconds it makes a grinding noise. There is something defective on the car that the dealership is hiding from me. I dont feel safe driving the car knowing its defective

- Henderson, CO, USA

problem #19

Jul 222019

Jetta

  • 408 miles
2019 Volkswagen Jetta gli 35th anniversary edition 6 speed mt odometer: 408mi built 12/2018 in Mexico vehicle intermittently stalls when coming to a stop with no cel. The dealership was unable to recreate or diagnose the malfunction because it's occurrence is intermittent and there are no codes left in the ECM or tcm.

- Flagstaff, AZ, USA

problem #18

May 042019

Jetta

  • 25 miles
While either stationary or in motion, and no matter where the vehicle is, there is a pronounced rattling that comes from the front passenger side door, and occasionally from the driver's side as well, when the radio is turned up to an enjoyable volume. This is a potential safety hazard as it's a rather irritating phenomenon that distracts the driver while operating the vehicle. I suspect this rattling is due to a lack of sound deadening or other form of noise insulation inside the doors. This notion is further supported by considerable road noise caused by the apparent lack of sound insulation in the floors as well.

- Penfield, NY, USA

problem #17

Jun 042018

Jetta

  • 60 miles
All issues written here have been happening since day of purchase, as of June 2018. VW currently denies issues and claims reports are of normal operation of vehicle. I love this car I just want VW to provide a fix. Vehicle has a continuous grinding noise coming from behind engine area when vehicle is in motion accelerating from 27- 30mph after that it subsides. Sounds of grinding depends what drive mode your are in. Eco has the loudest noise. Many other reports suspect transmission problems. Vehicle while stationary has a strange noise coming from the front left engine area that sounds like a rotation humming grind noise, usually occurs after vehicle was in motion and then stopping at a red light. Vehicle while in motion blind spot monitor on driver side mirror lights up during bad weather even when no vehicle is present in blind spot. Also, can happen when there is no bad weather. Vehicle while in reverse during rain if equiped with drive assist will automatically break stop for you while no vehicle is present. Winsheild wiper blades leave streaking marks into windshield that doesnt go away. Paint also easily chips when pebbles from highways hits the hood of the car. I have taken the vehicle to VW North hills 1cochran pittsburgh pa they stated they do not know about the grinding noise, and it was most likely the turbo charge engine. They also investigated the blind spot monitor stating sensor is dirty just needs cleaned. That's also false becuase after VW North hills 1cochran cleaned it on a clear sunny day as I left the dealership the blind spot monitor came on intermittently. This vehicle at time of report has 23000 miles on it has it drives a lot of highway. Risk of vehicle accident while accelerating usually between 30-80mph with known issues are high. Please investigate.

- Ellwood City, PA, USA

problem #16

May 252019

Jetta

  • miles
Transmission issue low speed loss torque converter issue

- York, PA, USA

problem #15

May 252019

Jetta

  • miles
At complete stops (6 speed manual transmission) occasionally the engine stops. It has happened countless times while in traffic. Engine turns off but everything electronic is still operating. Was at a stop light and light turned green. Engine turned off and had to start the vehicle up in heavy traffic.

- Dublin, CA, USA

problem #14

May 142019

Jetta

  • 1,000 miles
While in neutral, the engine shuddered a little and then cut off. This has happened multiple times. Most recently I was stuck in the middle of an intersection while I had to restart my car.

- San Antonio, TX, USA

problem #13

May 182019

Jetta

  • miles
2019 Jettas with a production date before January 2019 have trunk lids that need to be pushed all the way back or you risk having the trunk lid fall on your head causing possible injury.

- Hialeah, FL, USA

problem #12

Feb 252019

Jetta

  • 5,075 miles
On very cold days (below 10 degrees F), the car does not produce heat. My wife drove it 20+ minutes without the temperature gauge ever moving. This problem poses a safety threat because of inability to defrost the front windshield, and threat of hypothermia. The dealer acknowledged the issue as a common problem but did not do anything to correct the problem because they were unable to duplicate the problem on significantly warner days.

- North Canton, OH, USA

problem #11

Mar 062019

Jetta

  • 10,000 miles
Took my car in for an oil change and the dealership notice my transmission was leaking. Also have been making a grinding noise since I bought it.

- Woodland, WA, USA

problem #10

Mar 262019

Jetta

  • 10,000 miles
All sensors including airbag and ABS reported errors. VW representative over the phone said it does not sound safe to drive. Dealership claimed no issues found with the vehicle. Rattling sound which is persistent after VW installed a software update for a known issue with the transmission shifting gears. While the engine running and changed from park to reverse, the car rolled forward and transmission would not respond to attempting to accelerate. Vehicle rolled into a pole which stopped it from moving forward while in reverse. All photo and video documented. Volkswagen claims this proof does not matter because ┐there is nothing wrong with the vehicle. There is also a residue from manufacturing on the windshield which they have attempted multiple times to remove, and the issue is still persistent. They refuse to replace the windshield or admit the problem is from manufacturing. Multiple trips to have the vehicle serviced and continued to be told ┐nothing is wrong┐ and my documented proof ┐does not matter┐.

- Westford, MA, USA

problem #9

Mar 132019

Jetta

  • miles
The person on the other end of a phone call made via cars bluetooth and carplay, will hear an echo of themselves. The dealership replaced the radio, but the issue remains.

- Fort Worth, TX, USA

problem #8

Mar 012019

Jetta

  • miles
This car has vent issues and cowl seal issue. The seal is not tight and the inside the windshield and window freezes

- Southfield, MI, USA

problem #7

Mar 022019

Jetta

  • 661 miles
My brand new vehicle has been stalling. Engine struggles to turn on after electrical system is down. Vehicle states that the air temperature control sensor is malfunctioning and vehicle completely stalls w/O power. Engine fails. Electrical fails.

- Los Angeles, CA, USA

problem #6

Feb 282019

Jetta

  • 1,800 miles
1. 1800 miles-transmission fluid leak, the service people told me it was a known problem with 2019 Jettas, repair took 2 months 2. heater doesn't blow out warm air when traveling under 40 mph, even after 18 miles of driving 3. grinding/croaking noise like a frog at 28-30 mph and again at 40 mph 4. brakes squeak 5. trunk falls on my head unless I push it all the way up per owners manual addendum

- Hudson, WI, USA

problem #5

Jan 012019

Jetta

  • miles
Since day one of ownership, the front speakers on my 2019 Jetta R-line have sounded abnormal/defective. There is a huge thread on reddit regarding this issue and is apparent upon all trim levels. This rattling sound is exponentially more noticeable on the front passenger side. You can notice this defect during any genre of music if the correct frequencies are apparent in the song you're listening too, the rattle gets louder if your volume is over 50%. I took my car to the dealership to have them document this widespread concern. Both the service advisor and lead foreman sat in my car with me and it was easy to replicate the issue using the balance/fader. The technician agreed that this is indeed a design flaw and ordering replacement components will only result in the same thing. At the end of my appointment the service advisor deemed the concern as a "normal characteristic" of the vehicle. It literally sounds like blown speakers or as if they are covered in liquid! I've only called VW customer care once about this and they refused to put me in touch with my regional VW representative. I'm planning to call them again, this is extremely disappointing as it's progressively getting worse.

- Orlando, FL, USA

problem #4

Oct 092018

Jetta

  • 2,500 miles
Trunk has randomly opened numerous times even after it has been fully closed. This has happened while I'm driving or while the car is parked, and the trunk just becomes loose and slightly ajar. Immediately after, I will close the trunk, which secures it, but then at some point it becomes loose and open again.

- Garden City, NY, USA

problem #3

Oct 312018

Jetta

  • miles
Forward collision assist system unabailable

- Lake Oswego, OR, USA

Read the next 2 complaints »