The contact owns a 2011 Volkswagen Jetta Sportwagen. The contact stated while driving approximately 55 MPH, the catalytic convertor warning light illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the particle filter needed to be removed and reinstalled. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle was taken to a different dealer who determined that the particle filter needed to be checked and reinstalled. Additionally, the EGR cooler needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact had taken the vehicle back to the second dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

- Virginia Beach, VA, USA