2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,468 miles

About These NHTSA Complaints:

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problem #4

Jan 142020

Jetta SportWagen

  • 81,000 miles
I noticed my car has been cutting out and not having power when driving down a freeway. Ill put the pedal down it didnt move. I noticed my stereo started kind of flashing as well. I figured maybe it was electrical so I started looking around and I opened up my trunk and it was 4 inches of water where my spare tire is. Then I started looking around where my panoramic sunroof is and there's a huge spots of water that's wet. They did not disclose this to me when I purchase the car and I asked them if there was any problems of leaking. I think it's messing up my electrical system and my power. I felt very unsafe when I wasn't able to accelerate in the middle of traffic.

- Molalla, OR, USA

problem #3

May 012019

Jetta SportWagen

  • 58,870 miles
When moving from stop, transmission takes a second to engage. This is dangerous because when trying to take a turn from stop, hesitation could lead to serious accident. Engage 1st gear.

- Hawthorn Woods, IL, USA

problem #2

Jan 222019

Jetta SportWagen

  • 74,000 miles
Vehicle stalled out while driver at highway speeds due to intercooler freezing, on second occasion vehicle was unable to start due to engine hydrolocking from frozen intercooler thawing out. VW has released a bulletin for this issue but will not stand by warranty on said component.

- Columbia Md, MD, USA

problem #1

Jun 012017

Jetta SportWagen 4-cyl Diesel

  • Automatic transmission
  • miles
The contact owns a 2012 Volkswagen Jetta sportwagen. The contact noticed that the transmission was hesitant as if the vehicle would stall when needing to change gears. In addition, the gears were slow to change over. The dealer (hansel Volkswagen, 2951 corby ave, santa rosa, ca 95407, (707) 501-5977) provided a manufacturer solution of modifying the diesel system, but the failure recurred. The vehicle was taken back to the dealer more than twice, but could not diagnose or replicate the failure. The manufacturer was notified that their solution impacted the transmission, but they provided no remedy. The contact was awaiting a follow-up response from the manufacturer. The failure mileage was not available. Contact states that vehicle was apart of the Volkswagen diesel modification program required due to emission fraud. After the required modification the transmission misperformed six times when accelerating into freeway traffic or when down-shifting up hill.

- Hopland, CA, USA