10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,377 miles

About These NHTSA Complaints:

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problem #4

Sep 282006

Passat 6-cyl

  • Automatic transmission
  • 68,698 miles
Interior left front floor of car flooded with water after very heavy rain. There was an inch of standing water sitting on the vehicle's carpet. This is the 2nd incident in 5 weeks. After a similar heavy rainfall in August the interior left front and rear floor was flooded. Standing water was in the front and rear of the car. After doing research on-line this appears to be a problem with the sun roof drains.

- Vienna, VA, USA

problem #3

Oct 202005

Passat 6-cyl

  • Automatic transmission
  • 18,050 miles
2001 Volkswagen Passat was parked, locked and sealed for period of one week. During this period, heavy rains fell and interior of car was flooded. Vehicle was taken to dealership for diagnosis and repairs on 10/21. Vehicle was diagnosed with defective sunroof frame as source of leak causing damage to "transmission computer and airbag module." Manufacturer and dealership do not want to assume any responsibility for defect and I am concerned that they are avoiding and or concealing information about more than just monetary damages and vehicle's defect. Of particular concern is airbag module damage and any other components of this system that could be damaged or defective also. Please advise.

- Brooklyn, NY, USA

problem #2

Sep 142004

Passat 6-cyl

  • Automatic transmission
  • 44,779 miles
I was traveling at freeway speed outside of pendelton Oregon when the wind blew my sun roof off of my car. The sun roof was closed, and the car just erupted and the roof was literally peeled off the top of my car. I have taken photos of the problem, and it seems Volkswagen is using a plastic caliper system to connect the sunroof glass assembly to the drive mechanics on the motor driven carraige. The plastic fatigued because of use and Volkswagen could care less. The new assemblage is $2200 and there is no second choice, purchase the entire assembly or go without a sunroof..... after calling Volkswagen and getting nowhere I am proceeding to small claims court in Oregon for pursiut of my money back.

- Sun Valley, ID, USA

problem #1

Jun 092004

Passat 6-cyl

  • Manual transmission
  • 57,982 miles
Sunroof area rattles / klunks occasionally over bumps. Payed $69.95 fee and dealer could not diagnose the problem.

- Richmond, VA, USA