10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,888 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On Friday, January 10, 2014 I was on my way home on braddock road. It was a rainy dark night and so the traffic was moving at less than the speed limit. As I came round the bend just past T.J. high school, I went over a deep pothole that caused damage to my car. My steering wheel began to rattle and shake and I knew my car was damaged. I managed to get home and my husband decided we needed to have the car checked. The mechanic at volks werks discovered that the left front rim was damaged and the wheel alignment was off. After all the works was done to get my car in working condition it cost us $997. The pothole was recently filled because it was a road hazard. I would like to know how va dot can help us with this large bill. I am willing to provide you with the necessary documentation or additional information if requested. Thank you.
- Lake Ridge, VA, USA
The contact owns a 2003 Volkswagen Passat. While driving approximately 10 mph the steering wheel locked causing the driver to crash into a fence. A police report was filed. The vehicle was towed to an independent mechanic. The technicians were unable to duplicate or diagnose the failure. The vehicle was not repaired. Approximate failure mileage was 95,000. Updated 05/03/11 updated 06/20/11
- Winters, CA, USA
Headlights fails proper function. They have been replaced. Seat belts and sun roof do not work properly. Engine replaced; steering wheels - car pulls to the right everytime an alignment was done and they calibrated the wheels. - problem continued - this problem caused the tires to be destroyed in a few kms - less 20 000; water infiltration - for now it is fixed; trunk was hard to open and close - problem fixed. Front doors vibrated - the rubber of the doors are being exhibiting signs of damage; the front glass ( windscreen ) isn't from the same year of all the others.
- Porto, 00, USA
Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. The car runs to the right but the wheels are calibrated and the direction alignment is done. The car infiltrated water inside the car and trunk. Sunroof malfunction - opens in all positions but don't close. The car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. Diesel escaped from the pump. Cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. The trunk was hard to open and close. There are other complaints.... the complaints begin 15 days from the purchase.
- Porto, 00, USA
I recently leased a VW passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. The car has less than 5000 miles on it and it has spent some 10 days at the repair shop. Defects have included a transmission that would disengage, heated seats that would not turn off, A/C and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. The sales department has responded to all my calls by saying that I need to talk to the service department or to VW corporate directly. I have done both, when I called VW corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. They offered me a lube job as a settlement!
- Glendale, AZ, USA
- Ladylake, FL, USA