9.0
really awful- Typical Repair Cost:
- $790
- Average Mileage:
- 17,350 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replace heater core (1 reports)
This problem may be covered under warranty. Ask your Volkswagen dealer.
I bought this because I wanted to branch away from the Camry. I regret it in every way. After 100 miles, the heater just stopped working. I took it to the dealer and they replaced a component, but it took 7 DAYS! The second time the heater stopped working was a few months later. It was 38 degrees. They replaced it again...after 6 MORE DAYS!!! I hope the heater goes out once more. That will make it a lemon.
- Lindsey S., Dallas, TX, US
heater does not work on passenger side
VW is aware of defects of these cheap parts. Online forums suggest more issues then just the 2013 which has a 120k 10yr extended warranty. It is the exact same part exact same failure but their customer service position is "tough luck." Extended warranty I purchased will not cover it because they know there is a manufacture defect with these cores. The TSB went out June 2016 VW should be thankful for customers taking time to report failures and set up a stream line process to collect data and reimburse. Instead they put up as much resistance as possible. I will be reporting to the NHTSA. I am also going to request reimbursement. The failed core is the same issue that is affecting the 2013.
- Chris W., Hermiston, OR, US