10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,645 miles

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problem #10

Sep 162023

Passat

  • miles
Upon further inspection a bushing was needed to be replaced. The bushing that holds the shift connection component together disconnected and popped off the shifting mechanism. The problem was reproduced several times. My safety was at risk, I was pulling into a parking space, put my vehicle in park, my car did not display a 'P' the option was empty (no R or D either was displayed). My car jumped forward and started to go and I was able to hold the brake and pull the emergency brake. I shut the car off after the shifter was stuck into the 'Drive' position. Manually putting the vehicle in park was able to fix the issue. No warning lights or issues prior occurred, the vehicle stuck in drive and it would have caused a crash if I were reversing or elsewhere. The issue happened again after the replacement part, the bushing popped off and the same behavior happened.

- Plant City, FL, USA

problem #9

Aug 032020

Passat

  • miles
Sluggish, hesitates, will not accelerate uphill. Codes: P039B, P93af, P03B9

- Picayune, MS, USA

problem #8

Dec 072019

Passat

  • 120,000 miles
My daughter was driving her 2015 VW Passat and car was operating fine until turning left onto county highway off of state highway. After turning, car would not shift out of gear it was in; the engine just revved higher rpms. Top speed was approximately 30 mph. The intersection she was turning at is a very busy one.

- Rockford, OH, USA

problem #7

Nov 182019

Passat

  • 82,000 miles
Transmission leaking major car randomly shut off while in drive while stopped in traffic rough idling. Can cause an accident if there's busy traffic on major side street and you not paying attention

- Antioch, TN, USA

problem #6

May 232018

Passat

  • miles
Timing chain elongated heard light noise and around 60000 miles I have been taking it to dealer I even asked them to let me know what all is wrong with car at 90000 miles never said anything until switch dealer at 110000 miles tells me that it may fail at anytime and will cause engine to loose power

- Slidell, LA, USA

problem #5

Mar 182016

Passat 4-cyl

  • miles
My vehicle had VW cam shaft safety recall 23R1 done and I started have driving issues erratic acceleration, clucking of transmission. The main problem is a 3+ second delay in the transmission when on a slight or more of an incline. If you depress the accelerator the car starts with a jerk, if you add making a turn it sometimes the vehicle spins the wheels and takes off. I have been to the BBB and the arbitrator felt unsafe riding in the vehicle. To replace my vehicle VW wants a $5000 out lay of cash for a problem they know existed (I have the BBB hearing recording where the rep states that the vehicle does not drive the same as it did before the update). I had no issues before the update and now I have an unsafe vehicle. The correct repair should have been a new cam shaft not reducing the torque of the motor and causing problems in some vehicles. I am writing to you because they should have never returned vehicles back to customers knowing they changed the way the vehicle runs. When my vehicle was in for repairs and I drove a 2016 Passat and a 2016 jetta they had no issues. When they asked me to drive a vehicle the same as mine 2015 Passat limited it drove the same way. Again I don't fell safe in the vehicle and had to rent a vehicle to drive up to New York to attend my fathers funeral. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Henrico, VA, USA

problem #4

Sep 062016

Passat

  • 36,146 miles
There has been numerous of times where my car has lost power during acceleration.

- East Point, GA, USA

problem #3

Jul 132016

Passat

  • 13,000 miles
The contact owns a 2015 Volkswagen Passat. While in park with the emergency brake engaged, the vehicle rolled away in reverse and crashed into a tree. The air bags failed to deploy. A police report was not filed. There were no passengers in the vehicle when the failure occurred. The vehicle was driven to the contact's residence and was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 13,000.

- Fort Pierce, FL, USA

problem #2

Jul 052016

Passat

  • 15,000 miles
I got a recall notice regarding the cam issue with this vehicle. They are tell me the fix is to change the software in the ECM. However doing so will change the timing on my car which will affect the performance, gas mileage and emission that my pzev car puts out. VW refuses to give me a straight answer on what they are changing. I believe that said changes will cause my vechile to pollute more and get worse mileage as they must be adjusting the timing to change the amount of vacuum the cam shaft makes.

- Pembroke Pines, FL, USA

problem #1

Oct 042014

Passat 4-cyl

  • 300 miles
Vehicle lost power while driving. Several warning lights appear. This occurred three other times, even after they car had been in for repair. Various engine parts have been replaced, such the turbo kit, turbo charger, glow plugs. The last incident occurred on Dec 5 after picking the vehicle up and assured that it was fully repaired. While exiting the dealership, the car lost power and I was almost T-boned. The dealer continues to replace parts on the advice of the VW regional service manager. Yet we have serious concerns about the safety of the vehicle when in motion. They have put more miles on it than we have.

- Indianapolis, IN, USA