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There is a hissing sound coming from behind the radio/navigation display unit, and the car will not start or turn over.
- Preston B.,
COLORADO SPRINGS, US
On Thursday evening the car started fine, but the radio malfunctioned. It was on, but touch screen didn't work and there was no audio. CDs wouldn't play but I could eject the CDs. Next morning, the same scenario. That evening after being parked all day, the car would not start. When I turned the key, I heard a series of clicks from under the dash. Interior lights, head lights and panel lights were all on at normal intensity. I tried staring several times and no start, but each time heard the series of clicks from under the dash. There were no warning or advisory icons on the instrument panel. A co-worker offed to try a battery jump. The first jump did not work. Tired jumping again and the car started and the radio worked normally.
I called my VW dealer and was told that I could bring it in to run a diagnostic for $125.00, but it was unlikely to show any problems if the car was now running normally. I felt like they didn't want me to bring it in at all. I drove to a car parts store and had the battery and alternator tested and they are within normal limits. I don't want to be stranded. I read about similar problems others have experienced with various VW models, with no good resolution. I like this car very much, but my trust in the reliability is shaken.
- Matti M.,
Portland, OR, USA