The contact owns a 2013 Volkswagen Tiguan. The contact stated that when the vehicle was started, the air bag warning light illuminated. The contact also stated that the steering wheel control buttons were inoperable. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,500.

- Renton, WA, USA

The contact owns a 2013 Volkswagen Tiguan. The contact stated while driving at various speeds, the air bag warning light illuminated. Additionally, the horn became inoperable. The contact had taken the vehicle to a local dealer who diagnosed that the clockspring cable needed to be replaced; however, the replacement part was unavailable. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 89,271.

- Midland Park, NJ, USA

The contact owns a 2013 Volkswagen Tiguan. The contact stated that the battery was replaced at the dealer (ancira Volkswagen san antonio, 6125 bandera rd, san antonio, tx 78238). Afterwards, the air bag warning indicator illuminated and the horn failed to sound when depressed. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 15V483000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 79,000. * updated 10/19/18

- San Antonio, TX, USA

The contact owns a 2013 Volkswagen Tiguan. The contact stated that the horn failed to operate when depressed. The vehicle was taken to the dealer (chico Volkswagen, 902 main street, chico, California) where it was diagnosed that the clockspring was damaged and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Redding, CA, USA