4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,900 miles

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problem #3

Apr 242020

Tiguan

  • 44,700 miles
I previously filed a complaint on NHTSA (id 11310178). Since then the vehicle has not started twice and left me stranded having to tow to VW dealership an additional two times. After the vehicle broke down in March, I opened a claim with VW corporation of America, Inc. The claim was denied with a generic response and VW blatantly ignored my concerns of saftey while operating this vehicle. April 24th the vehicle failed to start again and is currently being looked at, at the VW dealership. I contacted the VW corporation of America, Inc. Case manager again and agreed to open a claim of retribution on the vehicle after they confirm the failure to start for this instance. This vehicle display several concerns with safety for the owner and cannot be used as reliable transportation but VW continues to turn a blind eye to the potential danger of the situation that can arise from this.

- Wasilla, AK, USA

problem #2

Nov 142019

Tiguan

  • 45,000 miles
I bought this cpo vehicle July 2018 with approx. 32,000 miles. Drove perfectly without any maintenance outside of typical oil change, tire swaps, rotations, alignments, etc. Mid-November 2019 I leave home around lunch time, back out of garage and pull up to turn on to the road, the battery light comes on and I can't accelerate the vehicle. Try jumping it, still won't start. Tow it to a local mechanic who works on VW/Audi turns out it is a fuel pump module failure. Gets replaced and everything seems to be in order. End of January 2020, try to leave for work, battery and epc light come on. Try to jump the battery, nothing. Get the battery tested and it tested good. Towed it to VW dealership, again, fuel pump module. This Tiguan is a cpo but the fuel pump module was not covered under warranty due to maintenance outside of VW dealership. Get the Tiguan back, everything seems to again be in order but took extra precautions driving and the locations I drive to due to living in Alaska (aka a very remote place) because I did not want to be stranded somewhere without cell service, which occurs frequently. Not even two weeks later, leaving work to go home and as I back out, the vehicle battery light again comes on and I can't move the vehicle. Try jumping the battery, nothing. Towed it to VW dealership yet again (closest VW dealership is approx. 50 miles, so towing becomes pricey third time around) and is currently being fixed for the fuel pump within the fuel tank which is apparently separate from the fuel pump module. I am nearing a potential $2,000 in maintenance (two fuel pumps and labor + potential maintenance and labor for fuel pump in fuel tank if not covered under cpo warranty). This vehicle quickly became unreliable and have had to alter my lifestyle for my own peace of mind/safety driving this vehicle.

- Wasilla, AK, USA

problem #1

May 132019

Tiguan

  • miles
'takata recall' gas fuel gage was on E when I had just fuel my car that same day. No red light poped up. Every time I turn on the car gas fuel gage would be on a different position. Couple days after it was back to normal

- Sioux City, IA, USA