8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,619 miles

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problem #1

Nov 302004

Touareg 8-cyl

  • Automatic transmission
  • 3,619 miles
The drivers side airbag will only work for 2 months at any given time then stops working. I purchased this vehicle new. Every couple of months the censor that indicates that the airbag is not working comes on. I take the vehicle in to the dealer, they reset the censor, they tell me my airbag is fixed, insisting that this time they have identified and corrected the problem. And 2 months later the censor is on again indicating the airbag is not working. I thought this was similar to the check engine light, when it is on the car still runs, with the dealership a 200 mile trip, I was not in any hurry to rush in every time the light came on. After 2 years of this recurring problem the dealer ship told me that when that censor indicates the airbag is not working, the airbag is truly not working, and if my vehicle were to get into a accident the airbag would not deploy. This is a very serious safety issue and VW has been very insensitive and frankly hard to deal with in regards to this horrendous safety issue. With my warranty running out in 5000 miles and they have had my car in the shop for 3 full weeks working on a fix/repair, and once again they have come to me and said that it is fixed, they will not extend the warranty for the airbag. The only reason the company will not stand behind their fix is that it is not fixed and they know it.

- West Yellowstone, MT, USA