10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 012007

Touareg

  • miles
I have a brand new Volkswagen Touareg and the seat, steering wheel and dash instruments are totally misaligned and it is causing back and shoulder pain. I have tried everything to work out with Volkswagen and they basically told me to take a hike. VW service manager of 21 years told me I am not the only one that has complained and that he thought a case recently went to arbitration. This is my 2nd V-10 twin turbo diesel that I have had in 5 moths because my first one turned out to be a lemon and I cant tell you how difficult VW was to try and get a new car... I am concerned about my health and the others that may be experiencing the same thing and there is a safety problem. While driving, I am always leaning 2 inches to the left and if I was to get into and accident, I know the airbags are not designed for people leaning over but for those that are sitting up straight... VW knows that all the Touaregs are like this and I have even had sales people from other dealers tell me they have heard some complaints but once again VW will do nothing... this is a $70,000 dollar car and I can hardly drive it. I am forced to right now because I sole my other car to get this one but I don't know how long I can continue. I spend 3 hours a day in my car and my back and shoulder is tweaked. I have had 5 people get in my car and they notice it right away. The steering wheel is off center to the left by over an inch and when you drive to and from work, your miserable. Help please, VW told me to beat it!

- Huntington Beach, CA, USA