8.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,900 miles

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problem #1

Apr 022015

XC60 6-cyl

  • 3,900 miles
There is an accordion style piece on the left and right side of the sunroof that expands when the sunroof is opened as a vent. The left (driver) side accordion piece became loose and fell on my head three times. It was repaired by the dealer I purchased the vehicle from twice. When I took the vehicle to the dealer the first time I was informed that part has fallen off of many vehicles. The person that scheduled the appointment informed me she was going to watch the technician as they reinstall the part so she can reinstall others. A service report wasn't made by the dealer because it took less than two minutes for the part to be repaired.

- Archbald, PA, USA

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