10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
84,833 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Oct 282015

XC90

  • 103,000 miles
In a nutshell: At approximately 8:35 Wednesday morning (October 28th), my Volvo XC90 spontaneously caught fire in the pouring rain. I was in the car at the time. Thankfully nobody was hurt. Toronto fire services and toronto police services both attended the scene. The most frightening part of this incident is the fact that it was completely spontaneous and very close to the gas tank! obviously it was the result of an electrical malfunction. Thankfully another driver alerted me to the fact that my car was on fire - as it was not apparent to me - and I was able to leave the vehicle safely. I shudder to think of the potentially fatal gas explosion which would have followed, had we not been able to extinguish the fire as quickly as we did. Please see link with videos and photos of the incident and resulting damage: Https://goo.gl/photos/jwbdabcrjdn7vxj77

- North York, OH, USA

problem #2

Aug 282012

XC90 6-cyl

  • 91,500 miles
The headlights started to flicker a few months ago. At first I thought I was imagining it until they started to briefly blink, I still was not sure it was happening. Tonight, as I was driving home, the lights abruptly turned off. I stopped the car as I was driving with no headlights and noticed a warning light that said low beam failure. I turned the car off and back on and the headlights started to work again. On the 30 minute drive home, the headlights would blink off and on; sometimes one would work, sometimes neither would work. Very unsafe!!! I'm very upset to read that this is a known complaint and Volvo has not addressed the problem. When the headlights turned off in the dark, I had both of my children in the car with me. It's horrible they would allow this known problem to go unresolved. That's playing with people's lives.

- Boulder, CO, USA

problem #1

Nov 182011

XC90

  • 60,000 miles
The driver side low beam headlight keeps melting the plastic connector. I have replaced the connector and had all the wiring and other components checked on 3 different occasions. The dealer says nothing can be done to fix this issue. It is ridiculous that a luxury brand like Volvo is very aware of this issue and does nothing to alleviate the problem.

- Hiltons, VA, USA