The contact owns a 2017 Volvo XC90. The contact stated that while his wife was driving at an unknown speed, she noticed smoke from the engine compartment. The vehicle spontaneously caught fire. The coolant warning light was illuminated a minute prior to the failure. There were no reported injuries or air bag deployments. The fire department was on the scene. The vehicle was towed to an unknown location. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.

- Bozeman, MT, USA

On Saturday, April 22, 2023, I was driving when I noticed the vehicle had issues when driving/accelerating on the local roads. The car had delay in accelerating and/or had trouble with power when driving. There were also instances of plumes of white smoke coming out from the exhaust. Once I noticed the issue, I immediately drove the vehicle home. This is a major safety issue for myself and for others; afraid the car may suddenly break down in the road and/or unable to pick up speed when needed and unintentionally causing an accident on the road. On the way home, the vehicle dash board displayed engine system light and the performance was reduced. On Monday, April 24, 2023, the vehicle was towed to an independent mechanic for inspection. I was informed by the mechanic that the number one (1) cylinder of the engine had lost compression and there are serious problems with the engine. The vehicle is available for inspection. Given that the engine is such a critical component of the vehicle, I would not expect such engine failure in a six (6) year old vehicle, that has been regularly maintained, never been in any major accident and had not previously experience any engine issues. I believe the engine failure was due to defects in the vehicle. I have reached out to manufacturer via email/mail for assistance and information regarding this matter.

- Torrance, CA, USA

While driving in hybrid mode while both the gasoline and electric motor are running or shifting back and forth, occasionally the electric motor will come on with a sharp, sometimes loud, metallic -€œbang-€. The sound and feel appears to be coming from the rear. The last two times it happened, the car lunged forward on its own without additional pressure on the accelerator, and once over the past week it lunged forward near an intersection when lifting off the accelerator pedal and engaging the brake. The lunge almost caused me to rear end the car in front of me which I was not very close to. This occurs about once every 50 miles travelled or once per day and at various speeds. To date it has not generated a CEL or any other type of warning.

- Long Beach, CA, USA

Coolant bleed hose broke causing vehicle to overheat. Part is made of plastic and not durable for long-term use. 2016 year was recalled, but not on the 2017 model.

- Burlingame, CA, USA

Leak in radiator hose caused car to loose enough water in radiator to cause alarm

- Miami, FL, USA

Follow up to 09/16/2019 complaint id number 11255771. The engine noise was diagnosed as significant intake cam shaft bearing(s) wear. This was not a lubrication issue per the dealer, so apparently a manufacturing error. This caused metal contamination throughout the engine in the oil. Per the dealer, 2 other XC90's had this same problem in the us. Through the vip extended warranty, a new long block engine was authorized and installed, minus a $100 deductible. A $15K-$20K service (plus all diagnosis') for the $100 deductible is not a bad deal. The engine sound is now gone and is identical to a new car. However, the confidence in Volvo is decreasing. Safety, comfort, beauty are all top notch. But mechanical errors like this are crazy from a $60,000+ vehicle.

- San Tan Valley, AZ, USA

Engine makes a loud whining sound. The higher the RPM's, the higher pitch the whine. Distinctly different than the super charger and the turbo. Occurred since around 10,000 miles. Initially, the dealer replaced the balance shaft under a technical service bulletin. This did not correct it. Drove multiple XC90's and none of them have the whine sound. Our XC90 has been in the shop for nearly two weeks now and the balance shaft has been replaced again at the direction of the manufacturer. The technician has refused to replace the balance shaft a third time because it does not correct the problem. The technician has insisted the service request be expedited. The only answer we have been given is the sound is coming from the engine.

- San Tan Valley, AZ, USA

While driving with two young children in car, Volvo hood started to smoke. No warning lights or signals went off. We pulled over, turned engine off, removed kids from the car, and within a few minutes, the entire hood of the car was in flames. The car was completely destroyed, even though firefighters extinguished the fire. We have no information as to the cause of the fire - engine, electrical, etc - but the car only had 18,000 miles on it. Volvo had already replaced the rotors twice in two years - highly unusual - but otherwise we had no reason to suspect a problem. We were very lucky we were on city streets and not on the highway where it would have been difficult to impossible to pull over.

- Brooklyn, NY, USA

On 2018-09-17, the vehicle, a 2017 Volvo XC90 T8 hybrid, reported an error stating "reduced performance" within the instrument gauge. The vehicle continued to drive, without the hybrid system, only working on the gas engine. The vehicle was driven approximately 3 miles after the error message appeared. The next day, 2018-09-18, the vehicle was started, with the same error. After driving less than a quarter of a mile, the vehicle abruptly halted in the middle of an intersection, and then limited the vehicle speed to 17 miles per hour. The vehicle was returned to it's origin, unable to exceed the 17 mph restriction, and a tow truck was called in. The vehicle was at the nearest Volvo dealer for repairs for 20 days undergoing repairs. As of 2018-10-15, the vehicle has begin to exhibit a similar problem as was originally reported with 2 months of vehicle purchase in September, 2017, and what led to a multi-day repair in early September, 2018, prior to this incident occurring in mid September, 2018.

- Ventura, CA, USA

New vehicle (less than 19000 miles) - vehicle was stationary - in a parking lot, ignition off. Approximately 10 to 15 minutes later, fire ignited in engine bay, rapidly spreading to the whole car... entire care burned to shell.

- Basking Ridge, NJ, USA

Some MY16/17 XC90 owners have complained on swedespeed online forum that their coolant hose broke: forums.swedespeed.com/showthread.php?514873-engine-coolant-problem for some customer the coolant hose breaks while driving on the highway. If the coolant hose breaks, coolant leaks quickly and the car will show "stop immediately" on the instrument panel, which may result in emergency maneuvers that are unsafe to do on highways. If all coolant is lost before the customer has a chance to stop safely, engine may overheat and fail, resulting in the car losing power, which will also be dangerous especially on highways. Volvo updated the coolant hose design. I contacted Volvo customer care but they refused to issue a service campaign to proactively install this crucial updated part for the rest of us. Note that this has not happened to me yet, but I'm hoping that Volvo could issue a service campaign to prevent this from happening to more owners.

- Durham, NC, USA

The contact owns a 2017 Volvo XC90. The contact stated that the vehicle came equipped with a remote start application for the cellular telephone. The telephone would indicate that the remote start failed, yet the vehicle's engine would be running when the garage door was opened. The manufacturer was notified of the failure. The vehicle was taken to the dealer where it was determined that the application did not perform a number of tasks provided by the manufacturer. The vehicle was not repaired. The failure occurred twice. The approximate failure mileage was 800.

- Wilmette, IL, USA