10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 182019

ILX

  • miles
From second month of buying car, battery drained, Acura towing came and towed car to a nearby dealership and replace battery under warranty. Took car down to dealership that I purchased from about nose in front driver wheel hole and problems with the electrical components of the car. They stated "car is new drive it more" the electrical power stirring, the battery drains quickly(problem with fuse), the brakes system sets off sensors, ABS light on, airbag light on (all though dealership stated they repaired that recall). Powertrain and transmission leaking, check hill start assist system, check vsa system, found recall for powertrain on internet that was from July 2019 that I have not been notified about. Complained about paint fading on hood over engine, complained about shocks and struts that don't need replacement but there is something loose that is making noise, I have updated home address with Acura but even so when I moved in 2017 I did a chang of address. They have replaced alternator, that I don't believe needed changing at that time, service tech at one dealership told me if I serviced my car would burn up but of course offered me to buy a new car. Acura service at several dealerships have never given me pictures or mentioned transmissions leak but Honda gave me all evidence. Metal sound transmission is permeated showing this has been a problem threw several inspections that are all documented with Acura. I have been complaining and documenting since purchaseseems as thought I am being discriminated against and because I have high mileage which shouldn't make a difference they keep just not hearing my voice. In some instances not documenting or recording my calls and complaints.

- Jacksonville, FL, USA