I purchased a 2002 Acura MDX in January 2011 with 145,000 miles and less than a week after my purchase I had it back to the dealership service center with a "rumble strip" noise in the front end. I was told that it was 2 broken chords in my tires. New tires all around were purchased. Back in to service center less that 2 week later for same rumble strip noise...told that new tires needed balanced. Service center supposedly balanced tires. Back in to service center in less than a month again with same rumble strip noise...told that the new tires were actually too hard of a compound. They were made for a heavy duty truck, not a light duty SUV. Service center told me that there was nothing further that could be done for my used MDX except new tires. Issue was dropped for approx. 4 months until the rumble strip noise continued to get worse, so on my 4th trip to the service center with the same rumble strip noise that I have had since January...tech and I went for a ride together. At that time, I was told the noise that I was hearing was "wind blowing across my hood"! on that visit, I stood my ground and told them to check it over closer and not call me until they found out the real problem as I was not taking it home with me! finally after 4 trips to the Acura service center, my torque converter got changed out. When I asked them to look at the transmission to make sure there were no issues with it, I was told there had already been work done my transmission so when I asked for the paperwork on it...the service center coundl not provide it to me - even though they said they would! I purchased the extended arranty for issus just like this and now I can't even get the service center to do the work and prove to me that the transmission is not going to lock up on me going down the road! I am a single mother with a young son and was assurance he is safe. Help!

- Pea Ridge, AR, USA

Michelin tires P235-65R17103T customer states that the tires have enough rubber on them but are cracking on the tread* the consumer was told the tires had dry rot due to weather conditions.

- Woodhaven, NY, USA