10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Sunday 2/42004 the car just shut off on me brakes stop working could turn could stop
- Baltimore , MD, USA
Was driving to the store and the vehicle lost all power it will crank and idle but. When u push the gas pedal it will not accelerate all the dash lights are flashing or staying on as of right now the vehicle is on the side of the road I had to walk 15 miles cause I left my phone at home so I couldn't call no one and. My 11 year old daughter was with me so she had to walk as well
- Athens, AL, USA
I discovered severe frame rust under my rear bumper cover. Large chunks of rusted metal are easily pulled off by hand. I'm concerned about the ability of the bumper/frame to prevent serious injury to my family in the event of a rear collision. The pictures I've submitted are at least three years old. I suspect the situation has deteriorated since then. These were the pics I submitted to Acura at that time, when they informed me they could do nothing as my vehicle was out of warranty. I've since found reports of others with similar rust problems on their Acura MDX as well as Honda Pilot, which I believe share the same frame assembly'
- Chicago, IL, USA
This vehicle has been scraped and is no longer in service. Please stop sending me notices. The title was surrendered to the salvage company.
- Minneola, FL, USA
I saw my car listed on the airbag recall on tv, I called and gave the lady my VIN# she said it's not on the list ! she told me to ck this due and put my VIN in so some one can let me know if there is a recall for anything or any part.
- Beech Island, SC, USA
The airbag light warning continues to come on and stay on. Sometimes is goes off, but comes back on later. This was reported to the dealer in charge of airbag recall and the only solution offered was paying a hefty fee to diagnose the issue without guarantee. This was reported in 2014 and has been an ongoing problem before this and currently, 2019.
- Private, CA, USA
Inside rear bumper, frame rusted through. Not surface rust but large chunks easily pulled off. Contacted Acura. Was told it was out of warranty.
- Chicago, IL, USA
Purchased new in 2004. During maintenance I found the rear frame behind the bumper covering to be severely rusted. Not surface rust but chunks that I can easily pull off by hand. Concerned about the structural integrity of the vehicle and my safety I contacted Acura consumer relations. Spoke with someone who just said they can't help because my vehicle is out of warranty. I feel that something is probably wrong with their materials used to allow such severe rust to occur and eat away at the frame.
- Chicago, IL, USA
My Acura MDX 2004 has had the window regulators replaced three times and now both windows are broken again. When the window slams down into the door frame it makes a terrifying noise which has caused me to nearly wreck twice. The worst incident was when a regulator failed and I caught a piece of plastic road debris in the face (couldn't close the window) going approx 70mph on the freeway. I have a scar on my forehead and was covered in blood. I thought that I had bad luck for a while, but have researched it, and this is not just me. Thousands of Honda and Acura drivers have the same problem. Most have replaced regulators many times in the same vehicle. Please please do something to make Acura/Honda provide a free and reliable solution to this massive problem. I can't pay another bill for this and am using cardboard and a garbage bag over the windows now.
- Mobile, AL, USA
Reproducibly at automatic transmission shifting speeds between 20-25mph, 30-35mph and 40-45mph there is an audible and palpable shudder as the transmission hesitates prior to shifting. Have brought vehicle to Acura dealer 3 times over the past 5 years, every time stating the same complaint, and every time referencing a convincing multitude of Acura MDX owners noting a similar problem. Every time Acura service states they could not reproduce the problem and nothing is wrong with the vehicle. The last time I even drove the car with their chief mechanic, who verified the problem and stated it must be the torque converter, but Acura only performed an automatic transmission flush and reset the transmission computer settings that they charged me for, and neither solved the problem. This is a serious dangerous problem and eventually someone is going to get seriously hurt. Links with multiple owners experiencing the same problem and frustration: www.aboutautomobile.com/complaint/2005/Acura/MDX/automatic+transmission repairpal.com/debris-in-transmission-due-to-failed-torque-converter-clutch-006 forums.edmunds.com/discussion/12576/Acura/MDX/Acura-MDX-torque-converter-scam/P3 I also have in my possession an internal Acura memo detailing this problem. Many thanks in advance for what I am certain will be a thorough investigation!
- Clarks Summit, PA, USA
- Foster City, CA, USA