1.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
147,570 miles

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problem #1

Jan 062019

MDX

  • 147,570 miles
Received a Nov 2016 letter from Acura hq. Torrance, ca that there was a warranty extension on 2007-2013 Acura MDX with front & rear active dampers, may have hard to detect leaks especially on front suspension. I had purchased my one owner 2010 MDX advance over a year before, but almost immediately after purchase found the rear could not be aligned properly...this after 3-4 alignments & noticed my new Michelin tires were wearing notched. Well upon finding out about the above defect & also finding the price to replace these 4 electonic magnetic shocks were in the $2500 ballpark for parts, plus labor additionally, as a 72 yr. Old marine corps veteran w/limited income, I was in a state of shock upon finding further that Acura refused to replace these directly safety related expensive shock absorbers even though they stated in letter they would replace even with multiple previous owners. My mileage was just over their imposed limitations & would not bring the vehicle to safety standards even though I asked & appealed as a long time Honda/Acura customer. So these totally unsafe suspension parts are still on my Acura. Furthermore on 1/6/19 I hit a slight bump on an interstate hwy at about the 70mph speed limit. The vehicle lost contact with roadway apparently & upon coming back to pavement, veered wildly into & out of both lanes of interstate plus almost turning over as tires seemed to "out of control" grab pavement but almost unsteerable. In 56 yrs of driving, I've never ever had anything close to that happening...so Acura I appeal to you to do the right thing in this matter plus for those other 7 years of active damper problems of manufacture defect origin. We notice the part #'s are changed, so there has to have been an upgrade in solving this problem, we trust. Thank you for your prompt attention to this critical safety matter.

- Bristol, TN, USA